Correctional Officer Support Specialist

Tina Clay

**** ******** ******

Indianapolis, Indiana, 46222

Phone: 317-***-****

Email: ************@*****.***

Philosophy: Learn something new each and every day in which I can put forward to help myself excel and exceed my own expectations.

Objective: Gain employment in a challenging and responsible community relations position that provides growth and takes pride in not only its concept and product but in its people.

Professional Experience:

Detention Officer, Youth Detention Center 07-2019- now

Secure custody of youth

Supervise, secure, enriching environment for youth

Escort and safeguards youth to cell

Correctional Officer, Volunteers of America, Indianapolis, Indiana 10/25- 06/2018

Maintain control and discipline of the clients

Supervise daily duties and responsibilities of the inmates/ residents

Maintain a safe and secure environment for both staff and offenders

Correctional Officer, Liberty Hall, 08/2013-10/2014

Help maintain ordinance and discipline within the inmate population

Conduct hourly offender count, including bed count

Ensure random drug testing are completed safe and secure

Direct Support Professional, Warner Transitional Services, 09/2012-06/2013

Maintain a structured and safe environment for Dual Diagnosed Behavior Residents

Worked with individuals with development disabilities and mental disorder

Prepare and maintain records of client progress and services, perform report and document any changes in client condition and or behaviors to appropriate parties.

Adolescent Support Specialist, Wishard Mental Health 08/2002- 1/2012

Assist youth in meeting their psychological, emotional, physical, and social needs by referring them to the appropriate psychosocial experts

Maintain elderly and safe learning and working environment for both residents and staff

Complete required documentation utilizing computerized charting

Customer Services Specialist, USA Group 06/1998- 08/2002

Assist borrowers from defaulting on their student loans

Process inbound and outbound calls using dialer system and eagle database

Inquire on payment history and making payment arrangements on accounts

Guest Patient Services Front Desk Representative, Wishard Hospital 04/1996- 06/1998

Direct patients to appropriate treatments are using PC data to determine the services needed

Answer phones, assist with the admissions of triage patients

Provide family members with financial resources within our organization when needed.

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