Salma Elshiekh

Manassas, VA *****

ad005w@r.postjobfree.com

703-***-****

SKILLS

Interpersonal:

High rated reviews from customer feedback surveys

Interacting and connecting with customers in Arabic

Conflict resolution skills with customer dissatisfaction

Cooperative and friendly co-worker

Technical:

Experience with POS systems, price markdowns/changes, and credit card signage

Familiarity with retail sales and management

Basic math skills

Salesmanship:

Employee of the month for exceptional work and positive customer interactions

Training fellow coworkers on salesmanship methodology

Professionalism with customers and ability to provide holistic explanations to customers.

LANGUAGES

English, Arabic

EXPERIENCE

Kumon Math and Reading Center, Manassas Virginia— Part-time Tutor

December 2019 - March 2020

Tutored middle school and elementary students in math and reading

Graded homework, tests, and assignments

Guided students with their areas of struggle

Consulted with parents about their child’s progress

Kohl’s, Woodbridge Virginia — Part-time Sales Associate

May 2021 - August 2021

Folded, hung, and placed clothes in their proper locations in the store

Worked at the cash register

Trained co-workers

Organized jewelry sections

Organized clothing by size, color, and brand

Helped customers find their desired product and answered any questions

Bell Nursery, Woodbridge Virginia — Full-time Merchandiser

March 2022 - August 2022

Stock tables and displays with merchandise while keeping garden center in order

Support accurate inventory standards

Support team as needed

Ensure all delivery orders are accurate

Maintain exceptional client relationships

Planet Fitness, Manassas Virginia — Part-time Sales Associate

August 2022- November 2022

Greet members and guests and providing customer service

Handle front desk activities

Maintain neatness and cleanliness of the club

Facilitate customer concerns and questions

Giant Pharmacy, Dale City Virginia — Part-time Pharmacy Technician Trainee

December 2022- May 2023

Assisting the Pharmacist with Pharmacist duties in accordance with Company policies and procedures and with State and Federal Regulations

Prescription processing and data entry using the latest pharmacy systems that integrate clinical decision making, drug utilization review and medication therapy management

Customer engagement while aiding with pharmacy services and products

Acting as a liaison to promote pharmacy immunization services

Additional light duties and soft skill requirements include, but are not limited to:

Inventory control

Strong attention to detail

Organizational skills

Ability to multitask

Communication skills

Technical savviness (computer skills)

Punctual adherence to scheduled working hours

EDUCATION

George Mason University, Fairfax Virginia- Bachelor’s Degree in Psychology B.A.

Present-May 2024

Northern Virginia Community College, Woodbridge Virginia- Associate’s Degree in Psychology A.S. 2022

August 2020-May 2022

AWARDS

Associate of the month in July 2021 at Kohl’s

NOVA Dean’s List Fall 2020, Spring 2021, Fall 2021, and Spring 2022

GMU Dean’s List Fall 2022 and Spring 2023

4.0 GPA

VOLUNTEER

I volunteered from July 15, 2019-August 8, 2019, for forty-five hours at Dar Al Noor Islamic Center to teach children Arabic.

I volunteered at Dar-Al Noor Mosque during March and April to serve food to my local community

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