Assistant Manager Customer Service

JAMES F. CHARLIER

*** ******** *****, ******, ** 19026 • 484-***-**** • ********@*******.***

OBJECTIVE

Hard-working, dependable employee seeking full-time position leveraging my 30+ year experience in the shipping and logistics support industry.

EDUCATION

Widener University Initial coursework

Chester, PA

PROFESSIONAL EXPERIENCE

United Parcel Service (UPS) – Package Handler 1993 – Present

Essington, PA

●Utilize “hand-to-surface” techniques when handling parcels

●Scan read, and assign cartons for proper grouping

●Load packages into the delivery area and move them onto conveyor belts, trucks, or pallets

●Lift, lower, and slide large numbers of packages during processing

●Operate hand tools and mechanical equipment to assist with the movement of bigger packages

MailSource, Inc. – Assistant Manager 1993 – Present

Springfield, PA

●Open and run the store, as well as perform daily closing

●Provide friendly and competent customer service

●Knowledge of shipping and working all printer and copy machines

●Pack parcels for shipping, determining fees and sending through the proper carrier

●Notary public

Pizza Hut – Assistant Manager 1987 – 1993

Clifton Heights, PA

●Maintained fast and accurate service, positive guest relations, and ensured products were consistent with company quality standards.

REFERENCES

Available upon request

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