Manteca, CA

ad0032@r.postjobfree.com

650-***-****

in/fernandomlobo

FERNANDO LOBO CAREER HIGHLIGHTS

IT Systems Manager Cloud Engineer

PROFILE

Bilingual English-Portuguese DevOps Engineer, I offer 10+ years of deep hands-on experience in IT with a focus on systems and applications management. Aside from my solid technical expertise, I have extensive experience working with cross-functional teams, as well as an ability to develop and troubleshoot systems to improve every service. As my professional track record shows, I am able to manage complex systems due to my understanding of computers and my user-centered approach. Moving forward, I seek a position as a Systems Administrator in a results- driven company.

CERTIFICATES

Red Hat System Administration I, Red Hat 2021

Red Hat OpenShift Administration III: Scaling Kubernetes Deployments in the Enterprise, Red Hat 2021

Containers, Kubernetes, and Red Hat OpenShift

Administration, Red Hat 2021

Red Hat OpenStack Administration II: Core Operations & Infrastructure Configuration for Cloud Administrators, Red Hat 2021

SCRUM Foundation Professional Certificate, Certiprof 2023

Remote Work and Virtual Collaboration Professional Certificate, CertiProf 2021

Oracle Cloud Infrastructure: Foundations, Oracle

University 2023

Oracle Cloud Infrastructure Multicloud Architect:

Associate, Oracle University 2023

AWS Certified Cloud Practitioner: Foundational, Amazon 2023

EDUCATION

Bachelor's Degree in Computer Science

Universidade Federal de Goiás, Brazil 2010

Postgraduate Degree in DevOps Engineering

Faculdade Unyleya, Brazil 2021

CORE SKILLS

Cross-team work and relationship builder.

Detail-oriented and problem solver.

Experience with Agile Methodologies.

Oracle Weblogic Server, OpenShift & Kubernetes, AWS, Azure, GCP, Oracle Cloud Infrastructure, Linux, GitLab, Jenkins, CI/CD Pipelines.

CAREER BREAK DUE TO RELOCATION AND

PROFESSIONAL DEVELOPMENT 11/2021 - CURRENT

BANCO DO BRASIL, BRAZIL

Banco do Brasil has R$ 1.9 trillion in assets (2021), making it the largest financial institution in Latin America. Currently, it operates in Brazil and 44 points of service abroad.

Senior IT Manager 07/2021 - 11/2021

Provided better service availability and uptime to customers, increased system security against hacker attacks, offering solutions by continually learning about infrastructure systems. Conducted training for 10+ employees and new hires regarding how to use the tools and troubleshoot systems. Earned market recognition and internal awards for innovation by establishing a new channel of communication (WhatsApp) for millions of customers to communicate and securely transact with the bank.

Developed timelines for system and application updates, as well as implemented, and enforced governance, operations, and security standards with engineers, delivering error-free updates to customers.

Worked with a multidisciplinary team to develop a new application infrastructure from scratch, delivering a complete environment (Dev/QA/PreProd/Prod/DR) within 1.5 months and running 24/7 without errors.

Updated various critical solutions during after-hours maintenance window.

Configured several virtual machines (Linux) and application servers to run the new customer support app used by millions of clients.

Provided support to the CI/CD Deployment Pipeline, identifying issues with ansible playbooks and other pipeline components (Jenkins, GitLab, Urban Code).

HIGHLIGHTS:

IT Analyst 02/2012 - 06/2021

Identified, developed, and deployed the solution for several Crisis Management issues (impact on external customers) in conjunction with several organizational units, and subject matter experts to solve the incident as quick as possible. Delivered enhancements and resolved incidents while managing and deploying configuration changes and providing third-level support.

Identified and resolved the root causes of application and system malfunctions, offering solutions to management and the developer team.

Migrated application Whatsapp Business from Red Hat Openshift to Kubernetes, putting it in the CI/CD Pipeline. Updated key performance indicator and its application system in partnership with the developer team to improve navigation efficiency and prevent downtimes.

Improved system infrastructure following network security measures to protect data and enhance navigation efficiency.. HIGHLIGHTS:

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