Engineer Support

Gladson Krishnan

***** **** ***** ** *** C *** San Diego CA 92126 858-***-**** ***********@*****.***

EDUCATION

California Miramar University, San Diego expected July 2017

M.S. Computer and Information Science

Cumulative GPA: 3.80

CMJ University, India Graduated June 2013

B.Tech. Information Technology

First class, Highest rated completion

EXPERIENCE & ACCOMPLISHMENTS

SIFY TECHNOLOGIES, Kerala, India May 2014- September 2014

NETWORK (Noc) ENGINEER

Provide support to end users on a variety of IT support and Network issues including workstations, desktops, laptops, servers, network equipment, computer peripherals and software.

Plans, coordinates, designs, tests, and implements technical solutions for multiple concurrent projects.

Cisco Routing and Switching, Configure and Manage Cisco Wireless Environment.

Establishes networking environment by designing system configuration, developing and implementing network systems.

Monitor Systems and Network performance and escalate performance issues to Systems/Network Administrator as needed.

Maintain, administrate, and support endpoint security software/devices (anti-malware)

Directing system installation; defining, documenting and enforcing system standards.

Maximizes network performance by monitoring performance.

Troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects.

SHILPI PRODUCTIONS, Kerala, India January 2011- March 2013

SYSTEM ADMINISTRATOR

Install and configure hardware, peripherals, services, settings, directories and storage.

Contribute to and maintain system standards.

Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.

Perform regular security monitoring to identify any possible intrusions.

Perform daily backup operations, ensuring all required file systems and system data are successfully backed up.

PROJECTS

Establishing network support for GOVERNMENT OF INDIA POSTAL SERVICES

Establishing network support and Administration of firewall environment in MUTHOOT FIN CORP, INDIA

Provide network support and firewall environment in BAJAJ FINANCE GROUP, INDIA

Provide network support for EMIRATES AIRLINE, Trivandrum, INDIA

CERTIFICATIONS

Microsoft Certified Professional (MCP)

CISCO Routers Administration

ASP.NET with C#.NET Coding and SQL Server Database

VB Script and JAVA Script, HTML and DHTML, C & C++

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