Customer Service Microsoft Office

La'Kishea M. Tubbs

**** ******** *****

Apt. ***

Houston, Texas 77092

(832) 897 - 4318

*********@*****.***

OBJECTIVE:

To obtain a management position with a dynamic corporation where I can use my energy and skills to develop, motivate, lead and encourage employee productivity seeking a management position with an organization where I can utilize my skills and experience to improve operations, increase profitability, and enhance growth, management responsibility with an organization where demonstrated skills in marketing, administration, and sales can be translated into improved growth and profitability.

EXPERIENCE:

March 2017 - Present Staff Force Staffing Agency Houston, TX

Operation Assembly

•Duties included but not limited to working directly with HP to process sales orders, complete all orders, confirm orders to ship to customer. Packer and forklift driver order picker

March 2017 - March 2017 Goodman Manufacturing Company Houston, TX

Assembler

•As an assembler the responsibilities include but not limited to production, assembling and painting air conditioning and heating units. Detail orientation is important in this role.

June 2012- March 2015 Dairy Queen Houston, TX

Crew Member

•As a crew member, the responsibilities include highly efficient excellent customer service skills and courtesy, operating the register, manning the drive-thru, preparing menu items, cook, loading stock, and keeping the restaurant clean and inviting. Duties required the knowledge of positional skills, maintain and implement health and safety guidelines and following all company policies and operational procedures. Crewmembers also need to provide quality products and services while maintaining a safe and clean environment to ensure one hundred percent customer satisfaction.

March 2007- May 2010 Home Depot Distribution Center Houston, TX

Material Handler

•As a material handler the responsibilities were pallet build, merchandising and unload trucks preparing for distribution. Forklift operator.

EDUCATION:

May, 2001 Forest Brook High School Houston, TX

H.S. Diploma

Extracurricular activities include positions of leadership as well as work on teams and committees. Active participant in sporting activities including Welding, Business of Technology, Basketball and Track and field

Knowledge, Skills, and Abilities

•Ability to read, writes, and speaks English fluently.

•Strong interpersonal and communication skills, both oral and written.

•Ability to meet commitments on a timely basis, prioritizing and planning work activities and utilizing time efficiently

•High degree of dependability. Must be able to follow instructions, respond to management direction, and take responsibility for own actions.

•High attention to detail, demonstrating accuracy and thoroughness in all work products.

•Intermediate proficiency in Microsoft Office, internet, web based, and related job specific software applications.

•Other duties as assigned.

•Forklift driver

Reference Available Upon Request

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