Engineer Information Technology
Resume:
WILLIAM Q. NICOL, JR.
Woodbridge, VA 22191
**********@*****.***
Work: 703-***-****
Cell: 540-***-****
INFORMATION TECHNOLOGY SPECIALIST
TEST ENGINEER/SYSTEM ANALYST
OBJECTIVE: Seeking a challenging position in the Information Technology field, utilizing extensive experience and training gained as Communications Security (COMSEC) Technician and Manager in the U.S. Army, System Administrator/Network Support with BAE Systems and Lockheed Martin, and System Analyst/Test Engineer with PARSONS (formerly SPARTA).
SECURITY CLEARANCE
Active TOP SECRET Clearance, and eligible for SCI and CI Polygraph
PROFESSIONAL EXPERIENCE
Principle System Analyst/Test Engineer
PARSONS (formerly SPARTA, Inc.) Centreville VA
04/2008 to Present
Provides engineering test & analysis services to a classified program in the form of specializing in developing technologies associated with cellular protocols and data network systems.
Serves as a professional staff member supporting key system level activities in the development & deployment of state-of-the-art mobile communication systems.
Design and implement test and regression plans, test cases, and automated test scripts.
Author Test Documents that include Test Plans, Test Reports and build test cases and test data sets based upon the documented system requirements.
Report issues by using a formal bug tracking system and interface with the development team to help resolve bugs/issues.
Experience implementing, designing, planning, and conducting comprehensive release and regression test.
Maintain, setup, design, and configure software test environments and labs.
Meets deadlines, achieves results, adjusts quickly to alternating priorities and provide on-call services.
Provide technical assistance, analyze and resolve hardware and software problems in a timely and accurate fashion.
Responsible for the enhancement and build-up of Operations, Lab, and Server Rooms to include research and ordering of equipment, parts and supplies.
Provide guidance and training to team members on IV&V/Field testing of sensitive program wireless systems.
Installation, configuration, and management of network test and operational environments on countless VMware vSphere Virtual Machines (VM), VMware Fusion, and diverse Operating Systems (OS) machines.
Ability to relate and communicate effectively with a wide range of individuals typical to engineering analysis projects (end-users, contractors, technicians, managers, etc.).
Provide remote and on-site support to a highly sensitive program receiving multiple rewards and accolades for job performance.
System Administrator IV
BAE Systems, Stafford, VA
11/2002 to 04/2008
Coordinate and plan with the Information System Security Officer to maintain the Certification and Accreditation of the Central Support Operation Centers (CSOC) System Security Plan.
Lead engineer responsible for software, network and system management configuration, testing, and implementation.
Install, configure, and test Ciscoworks network monitoring software suite.
Perform local and remote TACLANE encryption device version upgrades.
Track and monitor system connectivity and performance using Network and System Management tools such as Computer Associates Unicenter and Cittio Watchtower.
Responsible for the management of all changes to live classified and unclassified systems and applications ensuring their continued availability and effectiveness.
Provide Tier 2 UNIX and Windows System Administration and preventative maintenance of highly sensitive and classified computer-based hardware and software.
Install and configure General Dynamics Encryptor Manager (GEMs) to monitor and configure TACLANE’s.
Used ticketing applications Remedy and Service Center to report and track customer calls, problems, outages and manage changes of classified systems and equipment throughout the United States.
Senior Engineer
BAE Systems, Newington, VA
06/2000 to 11/2002
Ensured the stability, integrity, and efficient operation of the information systems that support core organizational functions
Applied communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues of IT systems.
Responsible for the operational support to the NIMA Library to include system software backups, system fault isolation and resolution.
Consulted with other system administration personnel to determine solutions to unusual system operations and maintenance problems.
Support software installations and develop scripts as required to streamline site operations.
Site Engineer/Shift Lead
Lockheed Martin Corp., Newington, VA
11/1998 to 06/2000
Supervised and trained a team of three personnel on an Image Exploitation System Performed system administration across various platforms in support of user requests such as user account administration, establishing network connectivity, file transfers, and query and status databases.
Maintained access to the systems and undertakes software, updates, and corrections.
Installed and maintained computer hardware and communications network equipment.
US Army
United States & Overseas
07/1977 to 11/1998
Line Supervisor/Senior Electronic Technician.
Provided direct support maintenance and technical assistance to 16 personnel in five different functional job fields in repair of equipment.
Established workloads and schedules, evaluated and counseled job performance and trained personnel.
Performed Quality Control procedures on equipment being repaired, and requisitioned and monitored the receipt of repair parts.
Communication and Electronic Analyst Supervisor.
Oversaw maintenance and accountability of over $450,000 worth of communications and electronic equipment.
Acted as an alternate COMSEC Custodian.
Provided support to National Level Intelligence Agencies in the exploitation of foreign equipment capabilities.
Conducted exploitation, analysis and repair on foreign communication and electronic (C&E) equipment.
Electronic Equipment Maintenance Supervisor
Supervised and trained 15 personnel in a technical maintenance shop.
Responsible for the direct and general maintenance support, logistics, and technical assistance to all units in Central America.
Senior Communications Equipment Repairer.
Supervised and performed direct support maintenance on communications security equipment.
Equipment included fiber optic systems, VAX, SATCOM systems, communication systems, Sun Work Stations, data terminals, local area networks, modems, copiers, printers, and magnetic tape subsystems.
Installed, tested, aligned, and adjusted COMSEC equipment to meet required and technical specifications.
EDUCATION
BS - Business Management, Nova Southeastern, Ft Lauderdale, FL (114 credit hours)
AA - General Studies, Central Texas College, Killeen, TX, 1992
TRAINING
Python Programming Online Course (currently attending)
VMware vSphere Install, Configure, Manage, VMware, Reston, VA
Cisco Works for Enterprise (CWENT), Global Knowledge, Atlanta, GA
TACLANE Fundamental Course, Fredericksburg, VA
Unicenter Network & System Management, Computer Associates, Herndon, VA
Origin 3000/Onyx2 Hardware Maintenance Course, SGI, Reston, VA
High Performance Storage System (HPSS), IBM, Houston, TX
COMSEC Custodian, National Security Agency, MD
Technical Intelligence Analyst Certificate, US Army, MD
Electronic Maintenance Management Course Diploma (COMSEC), US Army, GA
TECHNICAL SUMMARY
Hardware: Mobile/Cellular (Android, iOS, Blackberry) Devices, Servers, Taclanes, Routers, Switches, NetBotzs, UPS, Rack Installation, Desktops, Printers
Systems: Wireless/Cellular Systems, VMware, OSx, Mac, Apple, Windows, UNIX, IRIX, Solaris, Linux, SQL, Crypto/COMSEC
Protocols: AWS and DNS (Cloud) Services, COMSEC, FTP, Telnet, Active Directory, TCP/IP, Ethernet, Fiber Optic
Software: Jira/Confluence, Subversion, Cisco Works, CA Unicenter, HP Service Center, Remedy, Sybase, Cittio Watch Tower, MS Office Suite
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