Customer Service Microsoft Office

Location:

Posted:

April 25, 2017

Waseem Abbaas

******.******@****.***.***

QUALIFICATIONS SUMMARY:

Strong Communication skills, problem solving, team leadership, Time management, positive attitude, and Reporting.

Multi-task and meet deadlines.

Comfortable using QuickBooks, Microsoft Excel, Microsoft office, Microsoft outlook Microsoft Work PowerPoint and Oracle.

Familiarity with Purchasing systems, Pricing and Data base reporting software.

EDUCATION:

Tarrant County College, 2011-2014

University of Texas at Arlington, Bachelor of Business Administration in Finance, Graduation: May 2017

WORK EXPERIENCE:

Act Fast Delivery Dispatcher/Supervisor/Customer service Fort Worth, TX 01/2013-02/2015

Dispatcher in that company with many responsibilities.

Responsible for over more than thirty drivers at once; I would handle them, give them their duties, solve their problems, and train them.

Took out-coming calls from other states to accept orders as well as dealing with our clients in solving issues or accepting special tasks from them.

Organize deliveries and create routes for the drivers.

DFW Sheraton Hotel Dispatch/Guest services Irving, TX 03/2014-05/2016

Check-in/Check-outs

Providing positive guest relations to all individuals approaching the front desk

Scheduling events, meeting and calendar management for transportation

Hotel dispatch office for the airport transportation

Informing housekeeping staff when rooms are empty and ready for cleaning

Car Zone Motors Finance Specialist Arlington, TX 07/2016-Present

Responsible for approving all finance deals.

Responsible for establishing network of lenders to get the best possible deals to our customers.

Prepared paperwork and submitted it for approval, and provide customers with insurance policies.

PROJECTS:

Finance tutorial: designed to solve particular finance problems and to teach spreadsheet skills.

Comp-XM: Balanced Scorecard, Board Queries.

Business Simulation: analyze, plan, explore and determine corporate, functional and business strategies for each decision round.

REFERENCES: Furnished upon request