IMTIAZ M. AHMED

Cell: 724-***-**** Email: aczzeu@r.postjobfree.com

US Citizen

An Innovative Leader with 15+ years’ experience who Matches Practical Solutions with Business needs

CAREER PROFILE

A seasoned technology professional with a strong background in software development and requirements analysis for small to medium projects who is very keen on delivering quality products and takes pride in customer service

Strong communication skills, both oral and written, complemented by sound logical approach in providing technological solutions for business problems

Extensive experience with relational database design and implementation, Business process re-engineering and Optimization skills

TECHNICAL EXPERTISE

Platforms: AS400, UNIX, IBM (VMS), VAX, Windows XP/2000/5.0, MS DOS, Mainframe

Software: Test Director, Win Runner, Visual Studio, MS Visio, Crystal Reports, MS Office, Island Pacific, Manhattan WMS, Lawson, Workflow, Congo’s 10.1 Suite (Framework manager, Report Studio, Analysis Studio, Event Studio, Query Studio), Global scape, SQL400, SOA, JDE World

Database: DB2, Access, Oracle 8i/9i/10g, Oracle PL/SQL, SQL Server 2000, SharePoint

Languages: SQL, HTML, XML, JQuery, JavaScript, Visual Basic, PL/SQL, AS/400 Query, RPGIV, RPGILE, CL and COBOL

Tools: Hawkeye, DBU, Implementer, Turnover, IBM Web sphere, Team Foundation Server (TFS),

PROFESSIONAL EXPERIENCE

Senior Business Analyst: January 2015 to Present

Jack Henry & Associates, Atlanta, GA 30009

A leading provider of the integrated technology platforms banks need to process financial transactions, automate business processes, & manage mission critical customer and business information

Provide solutions for IT and business management on applying technology to business opportunities, planning and implementation of cross-functional applications in an agile environment.

Performed Project Management activities including: Defining project scope, acquiring technology and testing resources, and seeking issue resolutions.

Facilitated meetings with technical and business personnel to review functional and technical design documents, test plans and resolution of issues.

Worked intensely with several business areas’ technology staff to define requirements for Enterprise security monitoring system.

Develop user design wireframes and mockups for Enterprise security monitoring portal page through detailed analytics requirements planning with stakeholders

Coordinate with Quality Assurance team in UAT testing, preparing UAT test cases and Testing estimates

Developed and maintain standard systems requirement documents including business process’ workflows, traceability matrices, and use-case documentation and use-case diagrams.

Technical Business Analyst: October 2008 to October 2014

American Eagle Outfitters, Warrendale, PA 15086

American Eagle Outfitters, Inc., through its subsidiaries, offers high quality, on-trend clothing, accessories and personal care products. The company brand targets 15 to 25-year-old girls and guys, with about 1000 stores in US and Canada. As a Technical analyst, provide support to Finance, HR and Sales applications.

Spearheaded a team of Business Analysts to perform requirement gathering and data analysis for a project for human resource department migration project. High-level requirements include migration of external vendor feeds from old system to the new system.

Documented existing systems by defining the requirements, business processes and creating requirements traceability matrices (RTM) which captures and traces user and system requirements.

Prepared UAT test cases and testing estimates to assist the quality assurance team

Leverage current and emerging technologies and interpret systems documentation to develop business solutions.

Conducted walkthroughs of requirements and design documents to project teams consisting of both technical and non-technical professionals.

IMTIAZ M. AHMED

Technical Business Analyst: March 2008 to October 2008

TEK Systems, Pittsburgh, PA

Analyzed requirements and developed Detailed Requirements documents for accepting new data sources to the Enterprise Data Warehouse.

Developed Data Model and Preliminary Design documents for new data sources to the EDW and to facilitate enhancements to existing sources of data.

Developed Quality Assurance test strategy and test plans, wrote test scripts and reviewed system test results to ensure requirement traceability.

Collaborated with users and technical team to resolve any issues that were identified during testing.

Sr. Systems Analyst: March 2007 to March 2008

AC Coy Inc, Pittsburgh, PA

Identified opportunities to use customer data to develop customer strategies and improve business performance by developing use cases for Business process modeling.

Analyzed the user requirements and develop new telephone application to reconcile the call types from different carriers. Then the calls are balanced with the billing department.

Develop Test Scenarios and test plans. Involve in all levels of Unit, Integration, User Acceptance and Operational Acceptance testing using test cases to ensure all applications are tested for functionality and are adequately controlled in production.

Identified and managed the risks during the different phases of the project life cycle.

Sr. Systems Analyst: March 2006 to May 2007

Dollar General Corporation, Nashville, TN

Dollar General is a customer-driven distributor of consumable basics with more than 8,000 stores in 34 states. As a senior systems analyst supported business and systems needs for the Merchandising systems.

Serve as a liaison between business team and the project team, and assist in identifying, understanding and documenting the business needs.

Responsible for project plans, gathering User Requirements and documenting detail system requirements.

Work with project manager in preparing the project schedules, milestone tracking, and resource allocation using MS Project

Responsible for creating business flow diagrams using MS Visio.

Facilitate group sessions to track project milestones and conduct peer review meetings to verify accuracy of requirement documents.

.Sr. Programmer Analyst/Systems Analyst: July 98 to February 2006

Computer Aid Inc., Pittsburgh, PA

Organized and facilitated internal business operation engineers conducting requirements gathering sessions with the purpose of defining the functional business and system requirements, documenting requirements in a requirements database to track development. Served as liaison between Field operations engineering and software development teams.

Wrote clear, concise detailed system requirements specification (SDLCLite) documents and user documentation in accordance to company guidelines and standards at a level where developers designed and developed the application.

Systems Programmer/Systems Analyst: Feb 91 to July 98

Software Technical Services Inc. Atlanta

Gathered and analyzed user requirements for a distribution application system. Developed high-level and detailed design docs for processes related to the return of items from clients.

Supported user acceptance testing by helping the users verify product features and resolved issues to complete customer satisfaction.

Education

M.S., Computer Science. Clark Atlanta University, Atlanta, GA.

B.S., Civil Engineering, Bangalore University, India.

Certification:

Oracle PL/SQL Certified Associate

Essentials of Business Analysis Certificate

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