Pharmacy Technician Manager

“…Natasha’s leadership and customer support skills are second-to-none…shows exceptional attention to detail while maintaining a heavy workload…a team player and leader…”

**** *********** ****** *****nship, VA Medical Center

“…Natasha will make a great addition to any Pharmacy Technician environment. Her willingness to train and lead has become a true asset to our company. While here Natasha has paved a way for all upcoming pharmacy technicians. Her excellent work will be missed…”

2011 Exit Evaluation, VA Medical Center

“…Natasha has been a customer of mine for more than 10 years. I can depend on her as a customer and she will do everything possible to ensure her customers are taken care of…”

2009 Appreciation Acknowledgement, CH Robinson

Computer Skills:

MS Word, Excel, PowerPoint, Macintosh software experience

Natasha D. Ricard

270 Brook Hollow Drive McDonough, Georgia 30252 404-***-**** *************@*****.***

Certified Pharmacy Technician

Administrative professional eager to leverage five years of experience and office management certification to secure an office manager position. Highly organized, efficient and skilled in a variety of office support tasks, including:

HIPPA Certified

Pharmacy Calculations

Basic Life Support Certified

Medical Law and Ethics Trained

Efficient in Computers

Excellent Writing and Communication Skills

Exercise Effective Verbal Communication Skills

IV Admixture Training

Experience

Virginia College Augusta, Georgia Pharmacy Technician Program

Graduated 12/11

Performed duties in both inpatient and outpatient environments.

Assisted Pharmacists in filling prescriptions within the inpatient and outpatient setting

Assisted Pharmacists in preparing IV medications in BSC and LAFW hoods

Assisted Pharmacists in delivering medications to all floors within hospital

Performed daily maintenance on Robotic System Inventory Management

Prepared and mailed daily prescriptions

Restocked medications on a daily basis

Updated a daily log on medications

Contacted patients to arrange time for rush delivery medications

Assisted vendor on out of stock medications

TELEPERFORMANCE, USA Augusta, Georgia Pharmacy Technician Agent

December 2011-April 2014

Assist pharmacies with processing medication claims

Assist doctor’s offices with medication forms/documents

Direct contact with customers/members

Assist members with name of medications and how they are used

Assist members with FDA guidelines on medication strength/dosage

Assist members with mail order medications

Educate seven states on Wellcare guidelines and procedures

Educate departments on value of HIPAA, why it should never be breached

Organize teams of agents to assist with individual training on new procedures

Organize company/department events to motivate agents

Trained new hire agents on system, company policies and procedures

Evaluated/gathered agents’ concerns and created effective tools for senior staff

Motivate pharmacy team on importance of our assistance to millions of clients

KAB TRUCKING, LLC Conyers, Georgia Transportation Manager

April 2014-February 2017

Assist Dealerships and Auctions with cars to be transported

Assist drivers with locations to pick up and deliver cars

Assist drivers with directions of each location

Assist drivers with fuel/trip logs for each delivery

Pull cars at each location and stage for drivers

Prepare drivers weekly payroll

Obtain new DOT rules and regulations for company

Train drivers on safety rules and regulations

Organize company/department events and motivate drivers

Organize incentives for monthly driver appreciation rewards

Trained new drivers on company policies and procedures

Perform road tests for each new driver

Meet with clients and discuss new ideas/areas to transport

Education

Virginia College Augusta, Georgia

Certified Pharmacy Technician Program

GPA 3.5

Both Presidential and Dean’s Lists

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