Engineer Technical Writer QA Test Engineer
Resume:
ALEX GOETCHIUS
********@*****.***
PROFESSIONAL SUMMARY
Experienced Senior Software Test Engineer with technical writing experience for web and mobile applications, and communication systems.
Skilled at executing all forms of testing, including nut not limited to unit testing, integration testing, regression testing and installation testing.
Experienced at creating test strategies with end user input to best simulate how the application will be used in real world scenarios.
Experienced at exploiting applications with negative, load and stress testing to verify that they will respond accordingly under adverse conditions.
Expert at uncovering software defects, creating reproducibility of defects and characterizing defects to better help development resolve them.
Expert at following a defect through its life cycle from reporting defects, prioritizing defects, monitoring defect trends and verifying defect resolutions.
Expert at creating clear and concise documentation including test cases, bug reports, business and functional requirements, flow charts and network diagrams, and user manuals.
Experienced with MS Office, Windows OS, bug tracking tools like Bugzilla and Jira, document management tool Sharepoint and doc control systems like Master Control.
Skilled at working with users to better understand their work flow process so that the tested system meets the users expectations.
Highly analytical with great interpersonal communication skills, and able to work with different departments, both technical and non-technical to help create better test results and documentation.
Great troubleshooting skills with the ability to brainstorm solutions for any system issues or to improve the QA process.
Highly knowledgeable of the SDLC and Agile methodologies, Computer Systems Validation and GxP
PROFESSIONAL EXPERIENCE
MTF – Musculoskeletal Transplant Foundation March 2012 – March 2017
Senior QA Engineer
Worked with development and end users to create and execute test strategies including integration testing between systems and full system regression testing of applications.
Designed and Executed test cases for web-based applications
Reported and characterized system bugs and assisting the development team in resolving issues.
Worked with the development team to help design the system as per user requirements
Worked with the development team to perform unit testing
Trained testers for UAT execution
Helped improve the QA process
PROFESSIONAL EXPERIENCE
Antenna Software August 2009 – February 2012
Senior QA Engineer and Technical Writer
Responsibilities included:
Designed and executed test strategies for web-based and mobile applications on iOS, Android and RIM devices.
Created and executed regression and sanity test plans for each app.
Worked with development during integration testing, and worked with customers to debug issues found during testing and in the field.
Reported and characterized defects using log files to reproduce issues in order to assist development in resolving these issues.
Created user guides for all apps, creating internal “How To” and “Best Practice” documents for engineering, training guides for sales, and troubleshooting guides for support.
Worked briefly with Selenium.
Violin Memory March 2009 – July 2009
Systems Integration Test Engineer / Technical Writer
Responsibilities included:
Tested flash memory devices, clusters and database queries
Wrote user guide, test plans, test reports, troubleshooting guide
Created software configuration guide, hardware installation guide and quick start guide
CMWare January 2007 – March 2009
Systems Integration Test Engineer and Technical Writer
Responsibilities included:
End to end usability testing of video and audio sharing web-based and mobile app.
Testied UI user experience
Net2Phone November 2004 – January 2007
Senior Systems Integration Test Engineer
Responsibilities included:
Evaluated, tested and supported deployment of PacketCable network solutions in
Sonus Networks 2000 – 2004
Senior Systems Integration Test Engineer
Lucent Technologies (formerly Ascend Communications) 1998 – 2000
Senior Systems Quality Assurance Test Engineer
Madge Networks 1996 – 1998
Test Engineer
EDUCATION
BS, Electrical Engineering Technology, New Jersey Institute of Technology, 1996
Graduated Magna Cum Laude
Tau Alpha Pi Electronic Technology Honor Society
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