Howard C. Webb Jr.
Ocean Pines, MD 21811
Self-Employed Computer Consultant 1990 - Present
Education: Morehouse College, Atlanta, Georgia; Microsoft Certified Systems Engineer 2003
Experience and Skills
Network Design and Support
Network design and installation including physical plant layout and cabling
Provide network support and performance evaluation
Perform security analysis of systems and networks to prevent data loss, virus infections, unauthorized system access, and identity theft
Setup remote communication to servers and computer systems to access, modify, or transfer data from offsite locations
Setup routers and switches to accomplish broadband communication objectives such as internet and intranet access
Installation and setup of NAS and SANs containing high performance disk arrays for performance and scalability
Installation and administration of network related resources – scanners, printers, and fax machines
Converting and transferring data from disparate system platforms and operating systems
Software Support and Training
Provide end user technical support for off-the-shelf and custom software applications including but not limited to Microsoft Office, Citrix virtualization software, and custom relational databases
Provide training for Microsoft Office 2010, 2013 and 365 suite of applications, including Word, PowerPoint, Excel, and Access
Computer Support
Perform minor hardware repairs and upgrades such as replacing hard drives, adding memory, installing graphics accelerator cards, DVD drives, etc.
Diagnose computer and peripheral hardware related problems
Installation, support, troubleshooting, maintenance and administration of Windows XP, Windows 7, Windows 8.1 and Windows server operating systems, and Microsoft Exchange Server
Support of Mac products and integration in Windows environments
Setup and configuration of Media Servers for streaming media (video, music, pictures) to external devices such as TV or projector
Setup and monitoring of cloud based applications and services such as Google Docs, Paychex, GotoMeeting and Skype
Configure interface, synchronization and backup of data between PDAs, smart phones and host computer systems
VMWare installation and configuration in various operating environments
Setup and support of wireless networks and access points, routers, firewalls and switches
Setup and support of backup systems and implementing backup strategies
References available upon request
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