Customer Service/ Data Entry-management

Katherine M. Rathier E: ********@*****.***

Woonsocket, RI 02895 T: 401-***-****

SUMMARY

With 10+ years of data management I am seeking a rewarding position in which I can assist in being beneficial to company’s bottom line. I am honest, trustworthy, & reliable in performance of detailed accounting of full reconciliation from purchase to invoice. I am familiar with full cycle of logistics. As a team oriented person I am happy to assist as well as learn from others. As well, I am self-motivated and priority driven employee who takes pride in accomplishing work load in an efficient & effective manner while providing exceptional customer service. Having strong work ethic I like to finish time sensitive tasks while having flexibility to tackle any unforeseen occurrences/issues that could come at any given time.

CORE COMPETENCIES

Cert. in customer service Cert. in office administration

Proficient with Microsoft software Confident computer orientation

Flexible/Adaptive/Organized Familiar with reconciliation process

Excellent time management skills Interact with various departments for resolution

Client focused Priority driven to meet deadlines

Proven problem solver Strong work ethic/attention to detail

Accurate data management Research skills/Report building & extraction

WORK EXPERIENCE

Assets/Analytics & Insights Consultant/Data Management

CVS HEALTH Cumberland, RI 07/2018 to 06/2019

Strong, supportive team player who met deadlines 100%

Comfortable with triage of shared Outlook/quick response time and/or disperse to team

Thorough problem solving for quality customer service/field interaction

Training through S.O.P. creation

Compliance Associate/Data Management

AMERISOURCEBERGEN Mansfield, MA 12/2017 to 06/2018

Maintain accurate files to comply with local, state, & federal guidelines

Follow policy & procedure to perform sales order entry/procurement/shipment/inventory/invoicing

Reconcile account pertaining to both in house/vendor/customer

Program Administrator/Tester

DELOITTE Providence, RI 05/2017 to 10/2017

Provide detailed research for backlog/determine eligibility

Absolute confidentiality while investigating multiple sources of data

Effectively explore software for abnormalities either in SIT (system integration) UAT (end user)

Recognized for expedient completion of time sensitive

WORK EXPERIENCE (continued)

VARIOUS SHORT TERM ASSIGNMENTS as Administrative Assistant 09/2016 to 05/2017

Administrative Assistant to Private Realtor

WORLDNET N. Smithfield, RI 02/2011 to 01/2016

Maintain smooth office activity; organized, efficient, welcoming

Performed calendar scheduling, update client file

Prompt response time with excellent customer service

VOLUNTEER WORK

Assist shut-ins with tasks/errands once a month

Consultant for cancer awareness non profit

EDUCATION

Administrative Office Management RI Employment & Training 2016

Microsoft Office Suite Dynamic Mind Institute 2000

Medical/Business Allied Technical Institute 1983

Human Relations C.C.R.I. 1982

BMR High School 1978

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