Engineer Active Directory

Abeyn Tharayil Sajan

Cherry Hill, NJ • ************@*****.*** • 856-***-****

Highly skilled Network Administrator with Proven Success in Systems management and optimization.

Over 3 years of experience in configuring, monitoring, upgrading and maintaining systems hardware, software and related infrastructure.

Experience in system administration, handling security issues, inventory management and account auditing.

Computer Science graduate with deep understanding of various networking protocols.

Effectively plan, install, configure and optimize the IT infrastructure to consistently achieve high availability and performance.

Experience working with the security issues on servers, check with the attack and take action.

Strong analytical skills; able to work with technicians from various engineering disciplines to troubleshoot complex system-level issues.

Experience with monthly IT auditing of user accounts, Reports Reviewing and documentation.

Skilled team player with wide experience in day-to-day networking and troubleshooting.

Ability to deal with clients effectively and manage expectations accordingly.

Experience collaborating with Rackspace Portals and Release Management.

TECHNICAL SKILLS

Installation and Configuration of various Operating Systems

Good understanding of TCP/IP and various networking protocols

Languages/Databases: C, C++, HTML, XML, MySQL

Software: CA Service Desk Manager, Jira, SharePoint and Microsoft Outlook

Strong experience in Windows XP, Windows 7, Windows 8, Windows 10, Windows 2008r2, Windows 2012r2 environments

Knowledge with Active Directory – users, groups and password setting, IIS, VM ware, Firewall, Network segments, Internet and Intranet.

Project Management

Have great understanding about cloud and hosting technology.

Analysis and upgradation of existing infrastructure

Training and mentoring

PROFESSIONAL EXPERIENCE

(V)WeCare Technology July 2016 – Present

Network Engineer Mt Laurel Hill, NJ

Provided functional and technical support, troubleshooting and diagnosing hardware and software problems for several Computers and accessories.

Installed, administered and maintained the biometric security system.

Experience in troubleshooting internet connectivity issues (LAN and WIFI) with client’s laptops.

Responsible for managing and maintaining the CISCO VOIP phones which includes troubleshooting, add phones to new department, force logout, add email and names to the server, add new phones to the network.

Set up VPN access for employees and troubleshoot related issues.

Responsible for setting up laptops for new employees, provide them domain credentials and create access cards.

Maintained complete and updated inventory of all software, computers, data and other hardware accessories.

Responsible for updating the anti-virus, OS and other software’s of employee laptops

Prevented employee access to unauthorized websites using DNS.

Performed data transfer between workstations over shared network.

International SOS Dec 2015 – June 2016

Configuration Engineer Trevose, PA

Checked security attacks that happened to the servers and took actions.

Experience creating Active Directory users and group. Work with the issues that happens with the users.

Worked with security issues, checked whether an attack happened or not and took necessary actions to resolve.

Created monthly portal account user audits, Reported review and uploaded to SharePoint.

Created SOP for training Users and employees.

Contacted Rackspace to create user accounts and VPN accounts, made necessary networking changes.

Blocked malicious IP that tried to attack server.

Checked whether ports were open for data transfer.

Performed deployment in the absence of Release Engineer.

Rebooted servers as needed.

Two95 International Dec 2014 – Nov 2015

Network Admin Cherry Hill, NJ

Imaging and software setup of employee laptops

Structured, organized and implemented shared drives

Assessed the use of computer equipment and made recommendations for improvement

Day to day troubleshooting, log analysis, backup and systems auditing.

Manage and troubleshoot CISCO switches as required.

Configure Microsoft outlook, Microsoft Lync and google hangout for employees.

Familiar with server patching and deployment.

Set up WIFI connection and email on employee devices.

Disabled services, deleted log files manually, turned services back when safe.

Created Change Request tickets based on security issues.

Took actions based on the change requests assigned.

Based on report reviews contacted the concerned party to take action on the escalations.

EDUCATION

Mahatma Gandhi University June 2012 – June 2014

Master of Business Administration Cochin,India

Specialization: Systems Management and Operations Management

Anna University June 2008 – May 2012

Bachelor of Engineering in Computer Science Erode,India

Specialization: Software, Hardware, Networking, Digital processing.

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