Quyen Pham
********@*****.*** LinkedIn Profile
Summary:
Proven IT professional with 12+ years of experience in administrating hardware and software technologies in a growing environment. As a R&D lab technician and system administrator, I have driven projects specializing in the latest products from VMware, Cisco, and Microsoft. I am focused, goal-oriented, and a quick learner. I have a passion to learn new technologies and further develop my skills. To become a valuable asset, I have achieved multiple certifications in relevant technologies to meet the demands of a constantly changing IT field.
Technical Proficiencies
Comprehensive Hardware Experience with the following technology:
•HPE CS9000 (Blade enclosure prototype)
•HPE C3000/7000
•HPE DL/SL/ML Servers
•3par 7000/10000 Series
•StorageWorks, MSA, EVA Storage
•HPE Comware Based Switches and its supported components.
•HPE Brocade Fiber Switches and its supported components.
•Qlogic, Emulex, NIC card experience.
•Cisco Switches
Microsoft Specific Skills
Other Skills
•VmWare5/6 – ESXi, Vsphere, Vcenter, Vswitches
•Brocade switches, routers, and SAN fabric
•Cisco switches, routers, and SAN fabric
•Dell, Hitachi SANs
•VEEAM backups
•Basic Coding Familiarity
•Cisco Access Control List
•Windows Firewall
•BackTrack Penetration Testing
•Security Risk Management
•Windows Server 03/08/12
•Windows 7,8, 10
•Implementation and Maintenance of Active Directory 08-12 and Group Policies 08-12
•DHCP, DNS, IIS, WSUS Maintenance
Certifications:
Microsoft
70-410 Installing and Configuring Windows Server 2012 Transcript ID# 1132082
Accesscode: quyenpham
Cisco
640-802 CCNA Routing and Switching
Verification ID# 414974210645bkym
Brocade Networking
150-130 BCNE
#0MSM5WS221F45G0D
CompTIA
SY0-301p Security+
#138137186
VMware
VCAD510 Data Center Virtualization
VCAC510 Cloud
VCAW510 Workforce Mobility
Experience:
Hewlet Packard Enterprise
July 2014 – April 2016
Lab Technician for HPE Servers and Blades R&D Department
•Part of the engineering team assisting in growing the HPE Server portfolio of products. Day-to-day activities inside a lab environment supporting cutting edge products.
•Responsible for setting up equipment and assisting with various lab environment activities such as maintenance, network setup and troubleshooting, detail oriented tracking, and debug of hardware issues.
•I work in a very technical group of engineers on new hardware and software platforms while assisting in morphing lab processes to best fit the operating model of the team. assist engineers worldwide in the setup, maintenance, and debug of all aspects of a server (including windows and linux), network attached storage, and lab networks encompassing IP v4 and IPv6 LAN/WAN topologies.
•Also help implement new methods, products and tools where appropriate to support the world-wide quality organization. Work in a team approach to keep the lab running continuously and would be reporting out periodically on various metrics. Driven individual to continuously improve, plus the quality mindset to augment a team of world-wide engineers.
Advance Polybag, Inc
September 2011 – June 2014
System Administrator
•Installed, deployed and maintained virtualized Windows Server 2003/2008 and Windows 7 desktops. Our virtualization environment includes Dell R710 and R720 hosts running VmWare ESXi 4.0, 4.1, 5.0, 5.1 and 5.5. Management software includes Vsphere 4.0, 4.1, 5.0 and 5.1.
•Optimized, planned, and troubleshot Cisco switches at all levels of our network infrastructure. Networking equipment include; Cisco 2950 and 3750, Brocade ICX 6610, Cisco MDS Fabric Switch
•Managed multiple domain controllers which consisted of 200+ users, utilizing Active Directory 2003/2008 and applying Group Policies.
•Administered security hardening which involves detecting any intrusions to prevent future attack and continue to modify security measures. Defenses include Cisco ASA, Barracuda, Trend Micro Office Scan for desktops and servers, VShield Endpoint Trend Micro for virtual desktops and servers, WireShark, BackTrack5.
•Backup responsibilities include managing Veeam Backups v7, Symantec Backup Exec, Dell Equallogic PS9100, Hitachi HDS. Co-location hot site responsibilities are managing an identical copy of our core datacenter equipment located in Dallas.
R&R Digital Solutions
December 2009 -September 2011 (1 year 10 months)
Manager of IT
•Planned and implemented IT infrastructure for small businesses
•Created backup solutions based on customer requirements
•Provided end-user support including break-fix solutions
•Optimized equipment for video surveillance, including network switches and routers
MarathonCEO.com
January 2010 -February 2012 (2 years 2 months)
Web Developer
•Quickly developed time sensitive updates
•Created intuitive solutions for new website developments, utilizing new web code and design standards
•Improved effectiveness of Search Engine Optimization
Chevron
October 2006 -February 2008 (1 year 5 months)
Web Developer
•Develop, update and populate Chevron intranet
•Troubleshot coding issues
•Maintain project time frame
•Help desk for web department
Manpower Inc
February 2006 -July 2006 (6 months)
PC Technician
•Install and test computer systems
•Troubleshot network issues
•Install server and POS equipment.
Education:
Houston Community College
Associates, International Business, 2009 -2011
Activities and Societies: Global Business Club Vice President Psi Beta Treasurer
1 recommendation available upon request
ITT Technical Institute
Associate Degree of Applied Science, Software Application Programming, 2004 -2006
Stilwell Technical Center
Studied A+ and Cisco concepts.
2002 -2004
REFERENCES:
Hieu Nguyen
Supervisor at Advance Polybag Inc.
Tom Nguyen
IT Director at Advance Polybag Inc.
Bille Dee Jelin
Programmer at Prosperity Bank
Chetan Neghandi
Co-worker - Comptroller at Advance Polybag Inc.
Janak Sheth
Co-worker - CFO at Advance Polybag Inc.
Mike Matte
Supervisor at MarathonCEO.com