Information Systems Project Manager

MICHAEL DIPRIMA

614-***-**** **************@*******.***

EDUCATION

University of Nevada, Reno Reno, NV

Bachelor of Science, Information Systems May 2017

PROFICIENCIES

Proficiencies: Process Improvement; Project Management; ServiceNow implementation; Database design, creation, and management; Documentation; Strong Verbal and Communication Skills;

Office Suite; Microsoft Visio; Visual Studio; Microsoft Project; Android SDK; Languages: Java; SQL; XML; Visual Basic; HTML; JavaScript; Python; Relevant Coursework IS 475–Database Design; IS 389–Android Development; IS 364–Business Process Improvement;

WORK EXPERIENCE

Pet Chef Express Project Manager Reno, NV

• Revitalized Information systems for a local Reno Business January 2017–May 2017

• Lead team of 8 to complete the requirement needs

• Gathered requirements from the business owner

• Followed Agile Scrum Methodology

Becton Dickinson Business Analyst San Diego, CA

• Created custom ServiceNow UI Policies and Forms August 2015–May 2016

• Assisted project leaders to implement update sets to corporate instances

• Worked with the ServiceNow development team

CareFusion Business Analyst San Diego, CA

• Completed ServiceNow platform training September 2014–August 2015

• Participated in User Acceptance Testing and reported defects

• Participated in Agile development teams

Santa Luz Country Club Life Guard Lead San Diego, CA

• Managed lifeguard staff August 2013–May 2017

• Revised Life Guard Standard Operating Procedures

• Provided IT support for multiple departments

OTHER EXPERIENCE

Theta Chi Fraternity Founder, Vice President Reno, NV

• Created the first reusable framework for successors November 2015–November 2016

• Changed the culture of the organization to a “We” attitude

• Responsible for managing a budget of over $45,000 disbursed amongst 12 committees

• Drafted Documents and By-Laws for a local Housing Corporation and Chapter Advisory Board

• Reduced non–financial member turnover

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