Customer Manager

NAME=MADHUSMITA PATRA

Mobile: +91-809*******

Email: *****.***********@*****.***

Address: C/o : Gouri Sankar Patra

LB-414,Bhimatangi Housing Board,

Kapil Prasad (OldTown)

Bhubaneswar-751002,ODISHA

CAREER OBJECTIVE

Intend to build a career with leading corporate with committed and dedicated people, which will help me to explore myself fully and realize my potential. Willing to work in a challenging and creative environment and excel in that and thereby achieving organizational as well as individual goals.

ACADEMIC QUALIFICATIONS

Completed MBA (Rural Management) Full time (two year programme) from Amity Global Business School,Bhubaneswar in 2012-2014 batch. and secured an aggregate CGPA of 7.57

Completed Graduation (Economics Hons) from Kamala Nehru Women’s College,Bhubaneswar in 2007 – 2011 batch . and secured an aggregate 48%

Completed +2arts from Kamala Nehru Women’s College, Bhubaneswar in 2007 batch. and secured an aggregate 36%

Completed 10th (BSE, Orissa )from Haripur Adarsha Ucha Vidyalaya, puri in 2005 batch. and secured an aggregate 46%

TRAINING AND DEVELOPMET

I had undergone Summer Internship Project (SIP) in Targeted Rural Initiatives for Poverty Termination and Infrastructure (TRIPTI) from 01.06.2013 to 31.07.2013 in the domain of “Role of Micro Finance in Women Empowerment’’ .

AT-DRDA (TRIPTI), NAYAGARH

WORK EXPERIENCE

PEOPLE’S FORUM(MICRO FINACE PVT.LTD)19-10-2014 TO CONTINUE

DESINATION=BRANCH MANAGER

JOB RESPONSIBILITY (FIELD & OFFICE)

Handling The All Branch Staff to maintain for the Company Rules & Regulation .

Final Verification & sanction at member who apply for loan

Checking Of all Loan Form & KYC Documents.

Loan Disbursement.

Daily track to Instalment collection of the branch.

All Branch Register Maintenance Include Branch cash book.

All Accounts Parts Handling ( System & manual).

All Branch Report Sent To Head Office At Daily; weekly & monthly Basis

Business Development & Portfolio management.

Policy & Process adherence.

Meet customers and their family members (outside normal operating processes) to assess

customer satisfaction about peoples forum.

Provide guidance and training to Customer.

Set a bit ambitious to our branch target.

Public interaction and promotion.

A fighting for chase the branch target.

Have complete knowledge of our customer and also our target customer..

Professional approach / Interaction with customer.

SOFTWARE SKILLS

PGDCA (Post Graduate-diploma in computer Application)

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PERSONALITY TRAITS

Ability to work in coordination

Good presentation skill

Quick learner

HOBBIES & INTERESTS

Dancing

Painting

PERSONAL PROFILE

Date of Birth : 06/03/1990

Father’s Name : Mr. Gouri Sankar Patra

Mother’s Name : Mrs. Laxmipriya Patra

Sex : Female

Linguistic proficiency : English, Hindi, Odia

Nationality : Indian

Marital Status : Single

DECLARATION

I do hereby declare that all the above information are true & correct to the best of my knowledge.

BHUBANESWAR MADHUSMITA PATRA

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