Customer Service Personal Assistant
Resume:
Shelley A Salazar
Conroe, Texas 77304
***************@******.***
OBJECTIVE
Customer service professional who excels at uncovering customer needs and finding solutions. Top performer with a consistent track record of meeting and exceeding goals. WORK EXPERIENCE
Uber Technology, Houston, Texas
Driver/Customer service
02/2017 - Present
Drive to rider pickup location in a timely manner
Greet each rider upon entering my car
Ask questions to discuss routes or make multiple stops.
Engage in small talk with rider to make rider more comfortable and valued.
Obey all posted road signs to ensure rider safety.
Thank rider for using Uber at the end of the ride. Fred Cisneros, Santa Fe, New Mexico
Administrative/Personal Assistant
08/2015 - 02/2017
Answered and managed incoming and outgoing calls while recording accurate messages.
Greeted guests when entering the office.
Opened and propertly distributed incoming mail.
Arranged domestic and international travel plans and itinerareis, including flight, car service and restaurant reservations.
Organized and attended meetings, including compiling all documents and reports ahead of time.
Maintained appropriate filing of personal and professional documentation.
Ordered office supplies.
TD's Showclub, Albuquerque, New Mexico
Cocktail Waitress
07/2010 - 05/2016
Established rapport with guest upon sitting down and let them know about specials.
Record guest food and beverage order, then input information into POS for kitchen to prepare.
Check prepared food for accuracy before leaving kitchen and presenting to guests.
Provide friendly and attentive service to guests while they enjoyed their meal.
Bussed, reset tables and kept dining area clean.
Restocked silverware, dishes and linens.
EDUCATION
CNM Community College Albuquerque, New Mexico 2013 - Present National Registry of Emergency Medical Technicians EMT-B SKILLS
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