Sales Customer Service
Resume:
KSHITIJA
KEKAL
Address- ***- *** Cottonwood Avenue,
Coquitlam, BC – V3J2R7
: ********@*****.***
Profile
“He that can have patience can have what he will” – Benjamin Franklin This is a quote I live by. According to me, patience is the most essential skill one could acquire. As the quote suggests that if you’re tolerant/calm, you can certainly accomplish all tasks with ease. I believe, I do possess this quality. As having this quality, helped me adapt and adjust to any type of environment. Life put forward some challenging moments in front of me and gave the opportunity to enhance this quality and learn from those experiences. From being a fit in the country, that embraces a diverse culture to school or to a new working environment, I learnt to efficiently and patiently work in groups and with different people, as well as tackle challenging situations. Education
UNDERGRAD SIMON FRASER UNIVERSITY VANCOUVER JANUARY 2016- PRESENT
• Major: Communication
• Minor: Publishing and Interactive Arts and Technology
• Related coursework:
Graphic Designing: Worked on assignments that made me designing logo, magazine and poster. Publishing of self in everyday life: In this course, got an opportunity to create a multimedia story and a remix. Also, wrote a blog about the life of women, and gained a basic knowledge of Google Analytics.
Advertising as Social Communication: Analyzing and understanding the significance of advertisements and few essays based on the analysis of the ads. HIGH-SCHOOL VAGDEVI VILAS SCHOOL INDIA- KARNATAKA 2012 Skills & Abilities
Technical skills: MS-Word, MS-Excel, MS- PowerPoint, Social Media – Facebook, Instagram, Twitter, LinkedIn, Snapchat and Basic Adobe Suite – illustrator, InDesign, Photoshop. Languages Known: Great command over English, Hindi, and Marathi Experience
Awards and Achievements:
• Sports (House Captain - 10th and 11th) – Handled kids in school and assisted in various sports activities.
• Award in Science Project – Open topic choice, related to science. Worked in a group to create a Drip Irrigation Project in our 11th grade, for which we won a second prize. Volunteering Experience:
• Orientation Leader – Helped new students adapt and adjust to the new environment. Provided a campus tour and other necessary details.
• Event Organizer – SFU Business Club, helped in signing up process on club days and was also a part of planning and organizing club events.
Work Experience:
Sales Associate Wal-Mart Burnaby November 2016 – Present
• Assisting customers on the floor, if required help and information.
• Providing a good customer experience.
• Zoning, stocking and arranging the items back in the respective department. Brand Expert Ex-Sell Sales and Merchandising BestBuy November 2015 – October 2016
• As an Intel Rep, I assist customers in choosing the laptops pertaining to their needs.
• Assist in the Wearable’s sections, by providing customers with the demo of new Basis Peak- Fitness watch, launched by Intel.
Sales Associate Forever 21 Park Royal- Vancouver November 2015 – December 2015
• Assisting customers on the floor, if required help and information.
• Suggesting with the best deals and sales offered in the store.
• Providing a good customer experience.
• Ability to skillfully work and adjust in a team. Sales Associate Fresh slice Pizza Store Burnaby November 2014 – October 2015
• Assisting customers with choices, suggesting with the best deals available and providing a great customer experience.
• Handling cash register, opening and closing of the store, managing inventory and also into preparing pizzas and other items sold in the store.
• Learned to multitask by handling the phone orders, preparing in store orders and also attending multiple customers in the store.
• Ability to multitask, handle cash counter, take phone orders, and offer good customer service. Another skill acquired was, dealing with difficult/demanding situations and customers. Interests:
I am into to most of the things, as I enjoy learning and experiencing new things in life.,,,,,,,, .
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