Customer Service Manager

Piranavan Sripalan

** ********** ****

Toronto, Ontario

Mobile: 647-***-****

*********.********@*****.***

Objective

I am seeking an entry level position in a well-known customer service firm focusing on sales and marketing to start off my career and earn valuable experience.

Education

2017 --2021 Bachelor of Commerce, Business Technology Management

Ryerson University

2015 – 2017 Bachelor of Applied Science Mechanical Engineering,

University of Ottawa

Courses included:

Thermodynamics I Engineering Economics Calculus I, II, III

Engineering Computation Engineering Materials I, II Mechanics I, II

Business Management Mechanics of Materials (Statics) Organizational Behaviour

Work Experience

Apr 2016- Sep 2016 Shipping Controls Operator,

Nike Canada, Scarborough, ON

●Managed sorting and wrapping of packages to ensure timeliness of scheduled deliveries

●Conducted audits to detect and report any failures within the shipping line

Oct 2013 - Aug 2015 Website Developer/Manager,

Active Brain Center, Scarborough, ON

●Designed and maintained the website layout with new updated features

●Managed institute website and ensured event details were kept up-to-date

Activities

Sept 2016-Present Engineers Without Borders,

●Identify how new technologies can be implemented in developing countries to improve quality of life.

2014-2015 First Robotics Canada,

●Competed in regional and international robotics events

●Designed and built key components to perform the required task

●Served as an integral subject matter expert in machining, pneumatics and electronics for my design team

2010-2015 Free the Children,

●Helped coordinate several high school fundraisers and spread awareness of the non-profit organization’s vision to fellow students

Skills

●Complex problem solving, Team leadership

●Microsoft Office- Word, Excel, PowerPoint

●SolidWorks 3-D models, Machining-Milling, Drilling

●Adobe Premiere Pro, Photoshop, C Programming

References

Ravishankar Kamalachandra

Senior Manager at Taro Pharmaceuticals Inc.

Number: 416-***-****

Email: ****.*******@****.**

Siva Shanmugathas Shanmugam

Canada Post Full-time PO4 Gateway Mississauga

Number: 647-***-****

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