Customer Service Sales
Resume:
OBJECTIVES
To obtain a suitable position in at Integral International LTD that will utilize my experiences and leadership skills while maximizing resources with a view to achieve the Agency’s objectives as well as enhancing customer satisfaction.
EXPERIENCE
Aug,2016 to Present
Sutherland Global Services
Kingston, Jamaica
Consultant
Provide excellent customer services.
Resolve customer queries and issues with product or service in a timely manner
Offer customer sales discount to increase profit and customer satisfaction
Ensure that all product and service training are completed and up to date
2015-2016
Promo Biz Ltd
Kingston, Jamaica
Promoter and Brand Ambassador
Market and promote product to significantly boost sale
To provide customer feedback based observation and daily stock checks
To provide recommendations to clients based on strategies used and rewards offered
2013
Jamaica Defense Force (Logistics Company)
Kingston, Jamaica
Acting Customs Officer 1 (TA2)
Examine and carefully classify item in each shipment.
Ensure that duties are calculated accurately and apply the correct free code.
Conduct examination and release shipment in a timely manner.
2010 Jamaica Constabulary Force (HR) Kingston, Jamaica
Assistant Secretary and Data Entry Clerk
Receiving calls and scheduling meetings and training sessions
Ensure dispatch is completed correctly and each division briefed in a timely manner
2009
York Pharmacy Limited
Kingston, Jamaica
Data Entry and Sales Clerk
Ensure goods are logged correctly and prices and bar code submitted into the system
To offer customer assistance and product knowledge for over the counter items
2007-2008
Digicel
Kingston, Jamaica
Sales Clerk
Promote sales of high end cell phones
Ensure customer satisfaction by offering excellent customer service
EDUCATION
2010 - Present
University of the West Indies (Mona)
St. Andrew, Jamaica
Bachelor’s Degree Plant Biology -pending
2003 - 2010
Meadowbrook High School
Kingston, Jamaica
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