OBJECTIVES

To obtain a suitable position in at Integral International LTD that will utilize my experiences and leadership skills while maximizing resources with a view to achieve the Agency’s objectives as well as enhancing customer satisfaction.

EXPERIENCE

Aug,2016 to Present

Sutherland Global Services

Kingston, Jamaica

Consultant

Provide excellent customer services.

Resolve customer queries and issues with product or service in a timely manner

Offer customer sales discount to increase profit and customer satisfaction

Ensure that all product and service training are completed and up to date

2015-2016

Promo Biz Ltd

Kingston, Jamaica

Promoter and Brand Ambassador

Market and promote product to significantly boost sale

To provide customer feedback based observation and daily stock checks

To provide recommendations to clients based on strategies used and rewards offered

2013

Jamaica Defense Force (Logistics Company)

Kingston, Jamaica

Acting Customs Officer 1 (TA2)

Examine and carefully classify item in each shipment.

Ensure that duties are calculated accurately and apply the correct free code.

Conduct examination and release shipment in a timely manner.

2010 Jamaica Constabulary Force (HR) Kingston, Jamaica

Assistant Secretary and Data Entry Clerk

Receiving calls and scheduling meetings and training sessions

Ensure dispatch is completed correctly and each division briefed in a timely manner

2009

York Pharmacy Limited

Kingston, Jamaica

Data Entry and Sales Clerk

Ensure goods are logged correctly and prices and bar code submitted into the system

To offer customer assistance and product knowledge for over the counter items

2007-2008

Digicel

Kingston, Jamaica

Sales Clerk

Promote sales of high end cell phones

Ensure customer satisfaction by offering excellent customer service

EDUCATION

2010 - Present

University of the West Indies (Mona)

St. Andrew, Jamaica

Bachelor’s Degree Plant Biology -pending

2003 - 2010

Meadowbrook High School

Kingston, Jamaica

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