Professional Experience Account Executive

Professional Experience:

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Collector

Contacted clients -Students with past due loans -Maintain professionalism

Retain accounts from delinquency -Targeted goals to hit on monthly accounts -Devoted efforts in opening/closing conversations, follow-ups and points of contact with clients -Maintained balance of compassion and professionalism

Investigate student accounts -Prioritize settlements, etc. -Determine resolutions in timely manner -Verify consistencies/discrepancies

Boys & Girls Club of America 2010 – 2014 Team Director

Assisted with the Keystone foundation by mentoring teens skills for tomorrow

Maintained college readiness for the teens

Maintained a professional appearance at all times

Ran a variety of after school programs.

FRANKLIN COMMUNITY HEALTH 2007 - 2010

Personal Care Attendant (PCA)

Assisted residents with daily needs

Ensured clients living environment was dusted, vacuumed, washed floors, swept, and cleaned bathrooms

Helped residents reach life goals with their health

Accurately report daily occurrences; needed to be detail oriented

UNITED HEALTH CARE 2002 - 2007

Senior Renewal Specialist

Perform ongoing account verification and validation to ensure that accounts are in proper account executive territory

Responsible for enrolling ceo families into the medical program

Sent client to Cobra Health Coverage received inbound and outbound calls to maintain health coverage

AT&T WIRELESS SERVICES 1998 - 2003

Final Accounts Representative

Received inbound calls from customer to pay their past due account before getting sent to an outside collection agency also cross selling insurance on the phones and new phones in general

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