Madeline Garcia
** ****** ******, *********, ** *1788 631-***-**** email: ***********@*****.***
Professional Summary – Experienced Human Resources, Workers’ Compensation and Benefits Supervisor/Specialist with demonstrated ability serving large and diverse employee groups, coupled with a track record of professional success organizing and coordinating an in-house Leave Administration function.
Languages – Advanced level of bilingual fluency (read, write, speak and concurrently translate) for both English and Spanish with equal facility in both directions, augmented by some knowledge of French
Work History
NBTY, Inc., Ronkonkoma, New York
2002 – 2016
Global manufacturer of vitamins, nutritional supplements and related health and wellness products with 12,000 associates worldwide. Corporate headquarters located in Ronkonkoma, New York
Workers’ Compensation Supervisor/ Leave Administration Supervisor/Benefits Administrator/Human Rources
Managed Workers’ Compensation (WC) Insurance program for 6,000 associates nationwide, including Puerto Rico, the US Virgin Islands and Guam
Slashed over $2,000,000 in Work Comp claim settlements initiating several innovative programs such as outsourced triage nurse case management and new claim settlement formula that lowered costs by 30%
Developed and modified WC policies, ensuring compliance with legal requirements through analytical study of annual incident rates per region, state and department throughout the Supply Chain
Created analytical reports, using incident data from all Supply Chain functions as Key Performance Indicators identifying areas needing improvement
Managed and taught OSHA compliance training to warehouse managers and supervisors resulting in overall changes to Standard Operating Procedures, which lowered incident rates nationwide
Functional Responsibilities
Negotiated contracts with Insurance Carriers, Brokers and TPAs settling pricing and fees while ensuring the continuation and enhancements of services provided
Managed annual, nationwide claim reviews, providing clear plans of action ultimately resulting in faster AND more favorable settlements
Led and coordinated reviews of proposed settlement offers on major claims with Chief Financial Officer, General Counsel, Vice President of Human Resources, Senior Environmental Health and Safety Director, Insurance Carrier and Lead Brokerage representatives and TPAs
Established employer’s first ever coordinated Leave Administration Team, overseeing and managing FMLA, Personal Leave, Disability Leave and Workers’ Compensation Leave nationwide for 6,000 associates
Managed annual Open Enrollment for 6,000 associates nationwide, providing explanation of benefits, coverage and instructions for associates, resulting in a more efficiently run program
HR-Talent acquisition, new hire orientation, background checks, pre-employment drug screens, terminations and exit interviews
HRIS experience using Oracle
Skills & Abilities
Microsoft Office: Word, Excel, Power Point, Adobe, Outlook Express; HRIS Oracle