Jon R White
Missouri City TX *7489 8-32-988-****
***********@*****.***
Excellent motivational skills, great personality, very enthusiastic, great communication skill, great listener, great at handling more than one task at a time, great computer skills. Technical skills Personal qualities
Microsoft
office
Dedicated
Microsoft
word
Energetic
Excel Organized
Power point Positive Attitude
35 wpm Self-Motivated
Texas School of Business-Medical Assistant Program, Houston, Texas 2011 Certifications: Basic Life Skills, OSHA, HIPPA, CPR Relevant Experience
Xerox 09/2015-02/2016 Houston TX (Cox Communications) Assist customers with their troubleshooting their service, verifying their account, schedule technician to go assist with customer with in home problems, make any changes to account as far as transferring services, upgrading or downgrading services. Maintain a great attitude while speaking with customer. Milestone INC. 04/2014-11/2014
Direct Service provider, assisted with live in patients in a group home setting. Worked directly with developmentally disabled clients. Assisted in cleaning, feeding, outings and trained for independent living skills
Apac Inc. 05/201*-**-**** Rockford, IL (AEP Energy) (Verizon) Customer Service Rep, assisted customers with their energy bill, helping them understand how many kwph they were using, also helping them set up better plans that fit their budget. Verizon call center assisted customers with setting up plans for their devices, also keeping the customer properly informed about Verizon.
IRT 04/2011-03/2012 Houston, TX (AT&T) (Verizon Asurion) Customer Service Rep, assisted clients with roadside assistance through AT&T service providers. Located and arranged assistance for various transportation issues. Provide ETA and name of wrecker server coming to assist. Verizon Asurion, to help customers troubleshoot their device, also shipping new and refurbished devices out the customers.
R eferences furnish upon request