Customer Service Sales

Marion Mack Myers II

**** ***** ******** ***** 414-***-****

Franklin, WI 53132 ***********@*****.***

Career Summary

Organic Chemist and Lab Manager with broad polymer expertise in product technology development and application in the coatings, adhesives, consumer cleaning products and paint industry. Deep knowledge of corrosion resistant paints and coatings, electrically conductive polymers, organometallic compound synthesis and characterization, green cleaning product technology, organic analytical techniques, hot melt and adhesive polymer systems. Patented applications in paint strippers, hot melt non-woven adhesives, foundry core and mold adhesives. Practices team concept management style with hands-on approach. Consistently performs at peak competence while meeting new challenges in results driven, constant change environments. Managed all aspects of product development from concept through market introduction with domestic and international customers. Builds effective teams by engaging strong individual contributors in team problem-solving.

Professional Experience

REXNORD CORPORATION, milwaukee, WI 2013 - Present

Senior Polymer Chemist

Multi billion dollar manufacturer of bearings, couplings, industrial chain, water management, gear, aerospace and

conveying solutions

Conduct chemical analysis on polymers and related materials. Assist business groups and sales in problem solving product performance issues. Act as a liaison with area testing labs to provide an extended range of chemical support services to Rexnord customers. Formulate specialized cleaning and surface treatment products for applications including cleaners, and rust preventatives. Research new surface treatment technologies for future applications.

Pacific Sands CORPORATION, Racine, WI (Purchased Natural Choices in 2/08) 2008 -2013

Technical Director

$1.5 million manufacturer of pool, spa, environmentally friendly household, laundry and janitorial cleaning products

Research new technologies and develop non-toxic, naturally derived cleaning products for consumer and janitorial use. Responsible for custom formulation and manufacture of a complete range of high performance retail and private label cleaning products. Manage 1-4 employees in providing manufacturing and customer product support.

Provide sales and customer support in product selection use, application and problem solving.

NATURAL CHOICES CORPORATION, Franklin, WI 2000-2008

$750,000 manufacturer of environmentally friendly household, laundry and janitorial cleaning products

Business Owner

Along with Catherine Myers managed the day-to-day operations of Natural Choices which included manufacturing, product development, custom formulation, and technical service responsibilities. Wrote and managed corporate web site and internet business strategies. Managed up to six employees in providing manufacturing support and R&D.

Established Natural Choices as a leader in environmentally friendly cleaning products by formulating and manufacturing the widest range of oxygen bleach based cleaning products available.

Increased sales of Natural Choices from $200,000 to $750,000.

RUST-OLEUM CORPORATION, Pleasant Prairie, WI 1990 – 2000

$250 million paint and coatings manufacturer of consumer, industrial maintenance and specialty chemical products.

R&D Group Leader/ Technical Service Manager 1994 – 2000

Managed department of eight individuals in providing laboratory support for corporate customer service, technical service and manufacturing departments. Led and managed product complaint investigations, custom color formulations, paint and specialty floor coating sales aid sample preparation and manufacturing support of custom paint products. Provided analytical chemical support for corporate, as well as purchasing and distribution of laboratory supplies. Managed laboratory budgets in excess of $350,000. Personally responsible for technology scanning and feasibility evaluations, development of computer methodologies for R&D and specialty chemical product formulation. Recruited and hired summer interns from universities for R&D.

Increased customer satisfaction levels from 80 to 99% over 12-month period by designing and implementing revised project plan management procedures which integrated needs and accountabilities of technical service, customer service, manufacturing and sales.

Reorganized department which included training staff to cover cross-functional needs, establishing reporting and organizational protocols and assignment of jobs based on project demands to ensure optimal level of customer satisfaction.

Teamed with consumer marketing to develop new hard surface cleaner which outperformed “Simple Green” with reduced cost of manufacture and improved value to high-volume, low-margin customers.

Developed and installed Access database which organized project records and customer information to allow easy retrieval by all involved departments: R&D, Technical Service and Customer Service.

Organized procedures and wrote policies for departmental responsibilities as part of ISO 9001 corporate certification.

Senior Staff Scientist 1990 – 1994

Conducted technology searches and feasibility studies for new product ideas. Managed outside contract R&D projects for new technology development with universities and other external vendors.

Engineered electrically conductive heat generating paint that could be adapted for consumer and industrial applications including room heating or ice and snow removal from exposed surfaces.

Worked with NASA to engineer and develop polyaniline conductive polymers into corrosion resistant paints and coatings.

Developed paint stripper from renewable resource materials to address need for low toxicity, water soluble, biodegradable product. Resulted in two patents.

Managed two major State of Wisconsin government-funded programs for joint development of new coatings technologies between a state university and industrial partner.

FINDLEY ADHESIVES, Wauwatosa, WI 1982 – 1990

$150 million global manufacturer of hot melt, water based specialty adhesives for consumer industrial applications.

Group Leader/Research Specialist 1986 – 1990

Managed R&D department of seven associates responsible for research and development of hot melt adhesives for disposable diapers, feminine napkins and other non-woven articles. Provided direct technical support to Sales in product presentations, field technical service and complaint investigations. Responsible for technical support of global operations that included technology transfer to overseas operations, formulation development of new products and customer support.

Developed hot melt adhesive in conjunction with disposable diaper machine manufacturer and customer to support new in-line application of diaper tape tab landing strip with hot melt adhesives.

Organized and led 24/6 intradepartmental lab effort to develop improved adhesive for new diaper launch of major customer in tight time frame. Completed project in three months, beating two key national competitors.

Senior Development Chemist 1984 – 1986

Developed hot melt adhesives for non-woven consumer articles such as disposable diapers, feminine napkins and hospital pads. Provided technical support for domestic and international sales efforts.

Sourced vendors capable of engineering unique rubber polymers and tackifying resins and formulated products for improved diaper adhesives, resulting in patent.

Provided technical liaison for sales, manufacturing and technology exchange between domestic and overseas operations which were critical to international customers and business needs.

Development Chemist 1982 – 1984

Developed hot melt adhesives for disposable diapers.

DELTA RESINS AND REFRACTORIES, Milwaukee, WI 1978 – 1982

$50 million manufacturer of core and mold adhesives, lubricants and high temperature refractory products.

Research Chemist

Conducted synthesis, formulation, manufacturing, testing, technical service and market introduction support of foundry core and mold adhesive products.

Formulated new technology for low VOC solventless urethane polymer that allowed adequate induction and hardening time for use in foundry core and mold adhesives. Resulted in patent.

Education

PhD – Organic Chemistry, University of Wisconsin – Milwaukee, WI, 2003

Published Thesis: The Chemistry of Corrosion Resistant Porphyrinic and Porphyrinogenic Materials.

MS – Physical /Organic Chemistry, University of Wisconsin – Milwaukee, WI, 1980

Published Thesis: Synthesis and Rearrangement of Cyclopropylmethyl and Cyclobutylmethyl Grignard Reagents

BS – Chemistry, University of Wisconsin – Milwaukee, WI, 1974

Publications

Patent No. 6,030,466, Paint Stripping Composition Based On Tetrahydrofurfuryl Ethers, issued February 29, 2000

Patent No. 5,456,853, Paint Stripping Composition Based On Tetrahydrofurfuryl Alcohol And Oxygenated Solvents, issued October 10, 1995

Patent No. 5,149,741, Hot Melt Construction Adhesives for Disposable Articles, Styrene/Isoprene/Styrene hot melt adhesives for disposable soft goods, issued September 22, 1992

Patent No. 4,311,631, Low Emission Foundry Binder, 100% reactive phenol/formaldehyde resole and methylene diisocyanate polymers, issued January 19, 1982

Teaching Experience

2.5 years as a Teaching Assistant for Nursing Major Chemistry at the University of Wisconsin-Milwaukee for the Columbia Hospital and UW-Milwaukee Nursing programs. Instructed laboratory and discussion Groups in support of lectures.

General Chemistry and Biochemistry instructor at Milwaukee Area Technical College in spring of 2013 through spring of 2017.

Tutored Organic Chemistry for students attending Marquette University, University of Wisconsin-Milwaukee, University of Wisconsin-Parkside as well as several area high schools. from spring 2013 to the present.

REFERENCES

References are available upon request.

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