Telecom technician
Resume:
JAMES EWER
Bellmore NY *****
Email: ********@*****.***
l’m a fast learning field tech who is looking to take his career to the next level. I feel with my knowledge and experience I can further my career and be an asset to any company looking for someone with my skills. I will be relocating myself and family from NY to the Charlotte NC area in summer of 2017.
EXPERIENCE:
Broadview Networks, Long Island City, NY 2/04-pres
www.Broadviewnet.com
Lead Repair Technician to a team of 16 technicians
Repair Telephone lines including Pots, T1 and DSL (ADSL,SDSL,VODSL) for business and residential accounts.
Installed and serviced EFM (Ethernet first Mile) circuits using Actellis 624 and 628 and Cisco IADS.
Installed Cat.3, Cat.5, Cat 6 and Coax for residential and commercial accounts.
Experience with VOIP Cloud based Telecom including SIP and ATA devices (install and repair).
Proficient with Sunset DSL tester, Sidekick T&N tester and T-Berd T1 test sets
Cover all accounts on Long Island with little to no supervision while self dispatching.
Trained new hire field personnel.
Responsible for installing and repairing inside and outside wire at customer’s premise.
Work with Verizon in CO's and customer premises to resolve chronic issues.
Conversent Communications, Melville NY 9/01-2/04
www.Conversent.com
Installer and Repair Technician
Installer, Repair Tech for Clec. (Competitive Local Exchange Carrier)
Work on POTS, T-1 (CO & Prem), IDSL, SDSL.
Repairs, hot cuts, clec-clec cuts.
Test T-1, Install and program Vina, Adtran and Connect Reach channel banks.
Work with Verizon in central offices and customer premises.
Able to use T-1 lite test set, sunset T-1 and DSL test sets.
TELEVERSE COMMUNICATIONS, Holtsville, NY 7/99-8/01
www.tele-verse.com
Installer and Certified Repair Technician
Installed phone and data systems.
Certification obtained by Inter-tel
Provided personalized client services leading to higher sales and customer satisfaction.
Responsible for installs, repairs and programming in the NY tri-state area.
Greeted customers and resolved customer inquires.
TMI/COMMPATH, Wantagh, NY 2/96-7/99
Phone system installer in training
Learned basic Cabling and telecom color codes.
Installed Inter-Tel Telecom systems
EDUCATION:
Division Avenue High School, Levittown NY (1991-1995)
Inter-Tel, Chandler Arizona, Certification class (10/1999)
SKILLS:
Basic home networking
All Windows Platforms and MAC OS.
Microsoft Explorer, Office, Word, PowerPoint, Excel
Inter-Tel Access & Axxent
Basic Website development and maintenance
Internet, LAN & Basic computer hardware knowledge
Android and IOS cell phone proficient
Basic handyman skills including Plumbing, carpentry and electrical
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