EDUCATION

Bachelor of Science in Psychology Graduation Date: May 2012

Oklahoma State University-Stillwater, Oklahoma

WORK EXPERIENCE

Mail Processing Clerk (Seasonal) December 2016

United States Postal Service - Oklahoma City, OK

Performed a variety of clerk duties required to process mail using automated mail processing equipment or manual methods of sortation and distribution.

Casualty Claims Adjuster July 2016 to Oct 2016

Farmers Insurance – Oklahoma City, OK

Investigate and process auto insurance claims filed by policyholders. Interview claimant and witnesses to gather pertinent information. Verify that coverage applies through an insurance policy. Evaluate damages to ascertain compensation amount. Consult police and hospital records. Examine photographs and statements. Listen to or watch audio or video surveillance. Record data and statements in report. Evaluate all information to determine how the claim should be handled. Negotiate with claimant to settle claim. Issue payout amounts.

Child Support Specialist II Nov 2014 to June 2016

Department of Human Services - Oklahoma City, OK

Served as a paralegal or legal assistant for the child support attorneys to take appropriate court actions to ensure parents pay child support. Established, enforced and modified court orders. Prepared legal pleadings. Prepared records of payments. Located parents who owe their children child support. Established paternity and obtained a court order to put a child support obligation in place.

Child Development Center Student Office Aid July 2014 to Oct 2014

Oklahoma City Community College - Child Development Center & Lab School - Oklahoma City, OK

Served as a receptionist, which included answering, phones, greeting families and students, filing paperwork, faxing, copying, disturbing mail, and typing reports.

CHBS Case Manager Jan 2013- Nov 2013

Gary E. Miller Canadian County Children’s Justice Center- El Reno, Oklahoma

Provide an array of educational and rehabilitative services designed to: prevent children's removal from the home, assist in the reunification process back into the home, or stabilize adoptive or other permanent out-of-home placements that are at risk of disruption.

Patient Schedule Representative Sept 2012-Dec 2012

Ocean Dental Patient Scheduling Center-Stillwater, Oklahoma

Responsible for making outbound calls for various Ocean Dental locations. Duties include scheduling appointments and updating insurance eligibility.

Library Staff for Security Aug 2008- May 2012

Oklahoma State University - Stillwater, Oklahoma

Ensuring that patrons, library staff, library equipment and resources are safe and secure, handling patron/staff complaints or problems.

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