Olivia Seijas
Hialeah Fl **012
************@*****.***
OBJECTIVE: Seeking a rewarding/challenging position that will allow me to utilize my experience
and skills to further enhance the productivity of the company while at the same time providing
me the opportunity for professional growth and development.
PROFESSIONAL SKILLS: Excellent Customer relations and handling customer/client inquiries and
administrative experience. Work well independently a well as in a team.
COMPUTER PROFICIENCY: Microsoft Word, Excel, Lotus 1, II, III, Quick Books, Peachtree, SOS,
SPT, Dashboard, Loyalty Plus, 2 Screen Computer, Internet Navigation, Emails, touch key
calculator, type 45-55 wpm.
EDUCATION: Hialeah Sr. High School, Class of 1981, Diploma
WORK EXPERIENCE:
06/2016 - Present-
*Rite-Hire Staffing, Doral FL=Temp/Intradeco, Doral, Fl
Warehouse help-packaging boxes with 12 items, closing and taping boxes, attaching labels on boxes, set on pallets for pick-up
*SFM Services, Hialeah FL=Temp/Ultra Music Festival, Bayside Biscayne Blvd, FL
Three day Music Festival, janitorial clean up, sweeping the grounds, maintaining assigned area clean at all times
*MIA Staffing, Doral FL=Temp/SWI Corporation, Miramar Fl
CSR inbound call center, assist customer on inquiries regarding but not limited to, creating
new account, placing orders, resetting password, shipping status, claims requisitions to
UPS/FedEx when applicable. Re-shipping of applicable orders. Requisitions to billing department
on credits or refunds. Provide/inform customer of any promotional code discount at check out.
Adjust any promotional/earned reward points at Loyalty Plus program. Provide return labels for
damaged items. Always exceeding customers’ expectations.
08/2011 - 09/2016
Oli's Produce Truck, Hialeah FL
CSR, purchaser and vendor of fruits, produce and vegetables, can foods, herbs, soda, chips,
crackers, water. Packaging, pricing of daily purchased items. Visit customers on an
established route daily. Route consisted of single family homes, apartment buildings,
Nursing Homes, Housing Authorities for the Elders Community (HHA). Cash and
EBT (food stamps) transactions. Closing and balancing end of day sales and end of month
profit and daily inventory. Assist customers with their purchases to front door.
Exceeding customers’ expectations.
04/2011 - 07/2011 Seque Staffing, Hollywood FL=Temp/Jody’s LLC
Receptionist-transfer calls accordingly and or messages
Data Entry of orders on purchase orders received via fax from stores which carry Bra's
designed and Manufactured by Jody’s for breast cancer patient.
09/2010 - 1/2011 Inktel Direct Corp, Miami Lakes, FL
CSR inbound call center, assist customer on inquiries regarding but not limited to, creating
new account, placing orders, resetting password, shipping status, claims requisitions to
UPS / FedEx when applicable. Re-shipping of applicable orders. Requisitions to billing department
on credits or refunds. Provide/inform customer of any promotional code discount at check out.
Adjust any promotional/earned reward points at Loyalty Plus program. Provide return labels.
2002 - 2011 Caregiver, Hialeah, FL
2002-2005 Mr. Delgado
2005-2008 Ms. Ortega
2009-2011 Ms. Garcia
24/7 caregiver, including but not limited to cooking, cleaning, washing, bathing, feeding,
administrate medications, doctors appointment, transportation, and wound care
2000 - 2002 Children and Families, Lake Worth, FL
OPS-assist social worker with their work load, data entry of all documents received on
applicants account and date stamp documents, file in applicants case folder, schedule
appointments, assist clients with application and informing them of needed documents for
benefit approval, assist with the phones, and maintain all area clear of visible documents
1999 - 2000 US Census Bureaus, Lake Worth, FL
Team Leader, setting and organizing questionnaire booklets, verifying incoming booklets
on its completion and accuracy, returning any incomplete questionnaire to the enumerator
for corrections or completion, data entry of completed forms into the main government data base
1995 - 1999 John C Clark Tax Collector, Lake Worth, FL
CSR-renewal of auto tags and decals, title transfer of vehicle and/or boats, verifying
license plate numbers and VIN on out of state vehicles, property tax collector