San Francisco, CA *****
NETWORKING: Mail Server, DNS servers, TCP/IP
OPERATING SYSTEMS: Windows XP, Vista, 7,8,10; MACOSX; Linux Ubuntu
LANGUAGES: C#, Java, SQL, Visual Basic
TOOLS: Microsoft Office Suite, Lan Manager, Norton Antivirus
Investigated various security incidents
Monitored internet connections
Installations and configurations
Help Desk tech support
Provide customer with information to services
Assistance in troubleshooting
Responsible for Social Network of the company
Develop and maintain the filling system
Update office policies and procedures
FACTHUS – FACULDADE DE TALENTOS HUMANOS
Bachelor of Information Technology, January 2016
Excellent writing and communication
Bilingual in Portuguese and English
Dedicated, resourceful and fast learner
Great knowledge in computer components
Car / motorcycle driver s license
Travel, music, sports
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