Customer Service Medical Billing
Resume:
ELIZABETH (BETSEY) PAPP
Denville, New Jersey 07834
*********@*****.***
SUMMARY
Acquired my CPR certificate in July 2015.
Received my Medical Billing and Coding certificate in May 2016.
Completed classes are:
- Medical Terminology - Anatomy & Physiology
- ICD 9 coding - ICD 10 coding
- CPT coding - Medical Billing (introduction to insurance)
- Physician’s Practice Management
- Workplace Simulation Training (performed on 3M Hospital software)
Interacted between hospitals and insurance companies.
Successfully written grants.
WORK EXPERIENCES
Prime Healthcare October 2016-January 2017
Patient Account Representative (Insurance Biller)
completed daily work queues using Epic and Relay Health/ePremis
worked with Medicaid claims and other commercial billers
familiar with Word and Excel
“cleaned” and sent over 75 accounts a day off to a clearinghouse to be re-sent
called insurance companies to follow up on various accounts
Home Instead March 2016-October 2016
Caregiver
drove clients to appointments
performed light housekeeping
did laundry
depended on customer service skills
Succasunna Shoprite February 2013-February 2016
Part-time Cashier
scanned and bagged groceries
used customer service skills to get customers to “have a nice day”
consistently chosen by certain customers to provide assistance
counted money and gave correct change
Betsey Papp, page 2 of 2
*********@*****.***
EDUCATION
Master of Science
Education of the Hearing Impaired
McDaniel College, MD
Graduated – May 1986
Associate’s in Science
Early Childhood Education
Bachelor’s in Science
Elementary Education
Centenary College, NJ
Graduated – May 1981
Parsippany Adult Continuing Education
completed 2012
Microsoft Excel 7.0
Morris Hills Continuing Education
completed 2012
Microsoft Word 7.0
Microsoft Power Point
Certificate in Medical Billing and Coding
County College of Morris
Graduated – May 2016
CERTIFICATIONS
Teaching Certificate
December 1980 – New Jersey (K-8)
Elementary School Teacher and
Nursery School Teacher
CPR Certificate
Received in July 2015
Medical Billing and Coding Certificate
Received in May 2016
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