Engineer Technical Support
Resume:
Senior Network Engineer
Parvesh Taneja
Email: *****************@*****.*** Mobile: 408-***-****
Intro
I have over 11 years of experience in field of IT, out of which over 8 years of experience in networking, using the latest technologies to design, build and maintain various types of network systems.
Handled many projects for network implementation, migration and upgrades adhering to tight deadlines.
Strengths include substantial experience and ability to contribute in a team environment. Able to resolve critical problems with minimal effort, in conjunction with other team members.
Set-up Knowledge Base comprise of 100+ technology and process documents to manage high scale network environment and mentor engineers to support network infrastructure.
I have excellent communication skills both written and verbal with a proven track record with customer service relations.
Skill Set Certifications & Qualification
Experience with following technologies and hardware:
• Cisco IOS Switches, Cisco Nexus Switches & Juniper Switches
• Cisco ASA, Juniper Netscreen & Juniper SRX
• Cisco WLC & Prime
• Cisco Routers
• Technologies implemented: Ether-channel, VPC, L2/L3 VLAN, Fabricpath, HSRP, VRRP, Trunking, EIGRP, OSPF, VDC, ACL, Layer-2 Security & IPSec VPN.
• Technology Awareness: Cisco SAN, Cisco UCS, BGP, MPLS, VTP, OTV, RBNA, STP
• Tools Worked On: HPNA Network Automation, Infoblox, Splunk, Inter-mapper, Wireshark & HPOV, selection of tools developed in-house.
• Strong understanding of enterprise design.
Technical Certifications Date Certified
CCIE Data Center June 2016
CCNA - Security Jan 2014
CCNA - Voice May 2011
JNCIA – FW/VPN Oct 2010
CCNP R&S June 2008
CCNA Generic April 2007
Qualification:
Associate Bachelor in Electronics & Telecommunication Engineering from Institution of Engineers (India)
3 – Diploma in Electronics & Communication Engineering from B.S.F. Polytechnic, (India)
Job and Related Experience –
Over 11 Years
DISYS Solutions, Inc., June 2016 – Present
Sr. Network Engineer, TX, USA
Responsible to design and implement secure and manageable Cisco Network infrastructures, providing senior level engineering and operational support for complete LAN and WAN infrastructure in the Cisco technology environment. Responsible for network implementation of LAN, WAN, VPN and DataCenter infrastructure projects and their operations support.
Design and implement:
Design and implement CISCO WAN, Data Center, Routing/Switching and Wireless solutions.
Technical evaluation, technical troubleshooting, overall project management, problem solving and final test and turn-up of the service to the customers.
Responsible for developing implementation plans, verification plans, and production support documentation and SOPs.
Conduct training for junior engineer’s. Responsible for service delivery and institutionalize best practices for support operations. Drive productivity improvements and measurement.
Manage and monitor Inter networking components using Solar Wind and provide operations support as needed.
Pre-sale/post-sales/project management:
Respond to technical requirements for RFPs (Request for Proposals), prepare the bill of material and/or the statement of work, VISIO diagrams and project plans.
Write SOWs (statement of work) and Bill of Material.
Projects:
Design and set up Point-to-point and DWDM WAN network for 30+ schools using Cisco 4500x & Cisco N7K switches.
Installed and deployed switching network in various size IDFs for 30+ school using Cisco 3850 stack switches.
Design, install and set up power source for network gear for 7 hub sites using Tripp-lite gears.
Deployed 100G DWDM network for 7 hub locations using Cisco NCS 2006 ONS gear.
Deployed wireless network for 30+ schools using Cisco 8540 controller, Cisco 3802/3802i AP and Cisco prime.
Set up datacenter layer 3 core network using Cisco N9508 switches.
Set up monitoring for new implementation in Solar-wind using SNMP V3 and Netflow for 100+ devices.
Tata Consultancy Services, September 2011 – June 2016
Sr. Network Engineer, CA, USA
Sr. Network Engineer providing solutions & support to large mission-critical infrastructure, which relies on 24x7 uptime to ensure successful delivery of services to internal and external customers.
Routing and Switching: Worked on EIGRP, OSPF, HSRP, NAT, VLAN, VTP, VPC, LACP, and STP protocols. Configure Layer2/layer3 network technologies on Cisco (3750, 4510), Cisco (4500x) Juniper (EX8208, EX6210) for production environment. Deploy new labs with Cisco IOS (3750, 4510, 2860S) & Nexus (2k, 3k, 5k and 7k) switches. Configured OSPF, EIGRP and SVI for both production and lab networks.
Network Management: Managed and monitor Inter networking components using HP Open-View, NetMRI, Intermapper, Splunk, HPNA and basic scripting.
Network Security: Maintaining ACLs and policies on Cisco ASA, Juniper SRX, Netscreen firewall and Cisco routers. Responsible for implementation of VPN Tunnels that include Site-to-Site, IPSec, GRE, L2TP and PPTP tunnel.
Data Center Networking: Interconnecting Data Center components like Switches, Cisco Nexus 5000, Nexus 7000, Cisco FEXs (2k), Nexus 3000 switches and ASA firewall.
Wireless Networking: Worked on Cisco controller and Cisco Prime/NCS server to manage wireless network across campus.
Technical Documentation: Created technical and process documents.
Team Mentoring & Management: Conduct training for new engineers in team both onsite and offsite.
Hardware Support & Management: Responsible for code upgrade, hardware replacement and RMA for switches, and access point across the campus building and Datacenter.
Projects:
ISSU code upgrade for Cisco 4510 switches across campus.
Deployed different size/capacity labs network.
Audit and clean-up ACL from various security devices for PCI compliance.
VPN migrations from Juniper Netscreen 204 to Juniper ISG 1000.
Audit and fix various global parameters in network devices across the board (i.e. NTP, SNMP etc.)
Tata Consultancy Services, September 2009 – June 2011
Network Engineer, Gurgaon, India
Set up network access control list on various network and security devices.
Handle RMA requests for networking gears with different vendors.
Provide support for enterprise DNS, DHCP, and IPAM using Infobox.
Responsible for installing, maintaining and supporting LAN, WAN and Security infrastructures at all branch-offices/Hub-sites/Call-centers.
Support infrastructure comprise of Firewall, Layer2 Switching, Layer 3 Switching and Wireless network.
Monitor & support ATM networks.
Respond to break-fix, work requests and take the necessary actions to resolve issues.
Perform troubleshooting/analysis of network Infrastructure.
Responsible to meet customer expectations and SLA.
Orange Business Services January 2008 – October 2009
Customer Technical Support Specialist, Gurgaon, India
Provide level-2 technical support in troubleshooting IP-VPN, ATM and FR WAN connections.
Network traffic monitoring and analysis for all remote sites and data-center.
Provide Level-2 technical support in troubleshooting IP-VPN, ATM, Frame-relay connections terminating on NORTEL PASSPORT and DPN devices.
Follow-up with Fixed service providers, Carriers and ISP for restoration of services.
Coordinate with field engineer for customer site visits for hardware replacements include modem replacement, serial card/port/slot/router etc.
Network Traffic monitoring using advanced tools like Glink or Rega and identifying potential issues in network.
Create network and process documentation for team.
Conduct training for new member in team.
Prepare root cause analysis for major network outage and chronic issues.
HCL Comnet Limited, Noida, India July 2005 – December 2007
Engineer-Networks (Satellite Communication)
Worked as a network engineer and provide technical support for banking and trading customer’s network.
Routing and Switching: Manage and configure L2 and L3 switches connected to the Satellite HUB chains. Worked on OSPF, HSRP, STP.
Network Management: Managed and monitored Inter networking components using HP Open-View. Worked on PRTG tool used traffic monitoring and reporting.
Satellite Communication: Configure VSATs unit in Network Management Server at Hub end. Work with remote technician for new VSAT installation.
Network Security: Maintaining ACLs.
Remote Technician Support: Provide support to field engineers in a 24X7 environment for VSATs for the wireless technologies like Sky links, Star wire, Sky edge, Sky blaster, Sky star Advantage.
VSAT configuration and troubleshooting at NOC. Work with field engineer to investigating bandwidth issue for assigned dedicated satellite bandwidth (PAMA links). Troubleshoot performance issue on satellite links with use of spectrum analyzer.
https://www.linkedin.com/in/parvesh-taneja-0b6ba215
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