Senior Systems Engineer

Erin McDowell, MCSE

Alpharetta, Ga, ***** 404-***-****

https://www.linkedin.com/in/erin-mcdowell-70971a53/ ********@*****.***

SUMMARY

Senior Systems Engineer with over 20 years’ experience designing and maintaining technology infrastructure for mid to large sized businesses and local governments.

TECHNICAL SKILLS

Virutalization: VMware Vsphere Enterprise 4.5 – 6.5, HyperV, Citrix, Unidesk, Veeam, Cisco UCS and IBM H series blade chassis

Server Administration: Server 2012, Exchange 21013, O365, SQL 2016, Active Directory, Group Policy, RHEL, various other Linux server

Scripting: Powershell, PowerCLI, windows batch scripting

Storage Area Networks: EMC VNX 5300, NetApp 8040 and 3020, Xiotech

Equallogic

Operating systems: Windows XP, Windows 7, Windows 10, Linux desktops

Networking: Cisco, HP, and 3 Com switches and routers, ASA and Sonicwall firewall

PROFESSIONAL EXPERIENCE

nThrive, Alpharetta, Ga 2016-Current

Patient to Payment Medical Record Processing

Senior Systems Engineer

Manage production and DR virtual environment consisting of more than 500 VMs replicated across multiple geographic locations providing RTO of 1 hour and RPO of 15 minutes for all critical systems.

Administer existing 100TB of SAN storage using NetApp and Equallogic arrays. Installed and integrated new NetApp 8040 array at Austin DR site, doubling capacity and increasing performance by 35%.

Mentor and consult as SME for junior engineers on Windows/AD/Exchange/SQL issues resulting in 15% better response times and increased troubleshooting accuracy.

Paulding County Board of Commissioners, Dalla, Ga 2002-2016

11th Fastest Growing County In Georgia

Manager, IT

Hire and manage 6 direct-report and 3 part-time consultants supporting 600% departmental growth over the years.

Design, implement and support of over 900 users with 800 exchange mailboxes providing better performance and system utilization.

Obtain DOT grant to pay for large scale virtualization project, resulting in 95% virtualization of server infrastructure in one year.

Developed comprehensive disaster recovery plan providing business required RTO and RPO benchmarks

Design, implement and support LAN/WAN/VoIP infrastructure consisting of Cisco 6509, 3750, ASA 5525, UCM 6.X with Unity voicemail, and emergency responder.

Erin McDowell PAGE TWO

Premier Technical Services, Dallas, Ga 2000-2016

Technology Consulting For Small To Mid-Sized Businesse

Owner/Senior Partner

Create technology consulting firm with two partners while completing tenure with previous full-time employer.

Responsible for marketing, pre-sales, technical implementation, budgeting, business plan creation, resulting in stable growth year over year.

Increased client base each year, without losing any existing clients.

EDUCATION

Kennesaw State University - Kennesaw, GA

B.S. Political Science – Summa Cum Laude

-Cumulative GPA: 3.80/4.0

Previous Experience

USMC – CPL (E-4) Radio Repairman

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