Experienced management professional with strong communication skills, managerial and project management experience. Hard working, energetic and thrives in a challenging and problem solving environment.

PROFESSIONAL EXPERIENCE

Dell Inc. Austin, TX. March 2012 - Current

Fulfillment Sr. Manager of Business Technologies

Managing global professionals responsible for the program development for Dell Technology’s TMS - Oracle’s Transportation Management (OTM) and EMC’s SAP based (Seko), with respect to Global Operations and Global Program Management.

Global Operations:

Leading the on-boarding of manufacturing, 3rd party fulfillment sites and carriers onto OTM ~ $35M IT spend

oCoordinating with IT for sizings, funding requests and schedule to balance adherence and prioritization

oWorked with consultants to map out operational process flows and sequencing of sites based upon volumes/projected savings

oProject to date has yield savings of ~ $16M to date

Oracle’s End User SIG Board Member for 2014, Chairman of the Board for 2015 and 2016

oOverseeing the annual conference with 450+ attendees

Selected to Global Fulfillment & Logistics Key Talent Development Program

oDesignee by Dell as performing in the top 12 personnel in an organization of 300+ (2015 and 2016)

Driving the merger of logistics technology platforms across EMC and Dell and part of the newly formed Dell Technologies Co.

Global Program Management:

Program Manager of the Freight, Audit and Pay (FAP) portion of the overall OTM program and Asia ODMs on-boarding

oManaged the gathering of business requirements, carrier roll-out sequencing, responsible for weekly core team meetings, attending monthly Executive reviews and driving escalations to maintain scheduled deployments

oCoordinated quarterly deployments for post install testing, pilot and ramping activities

oDeveloped training course content, communications roll-out plan and tracked to savings targets

Dell Inc. Nashville, TN. Dec. 2010 – February 2012

Fulfillment Manager

Project Manager for the onboarding of 3PL operations to manage order fulfillment, while simultaneously facilitating the retail production control functions.

Regional Project Management:

Transitioned Fulfillment Operations from being Dell owned to Independent 3PL owned

oDeveloped ramp plans, volume splits for UAT testing, coordination with IC for inventory conversion plans, communication with Sales/Demand Supply for parts placement and timing of moves for production piloting for the various phases

On-boarding of New Acquisitions

oDeveloped ramp plans, pilot activities, parts placement, communication of CE metrics

Fulfillment Building Consolidation

oManaged the consolidation of fulfillment centers: tasks included gathering of historical ship volumes, developing ramp plan for parts movements, brownfield events, communications with Operations, IT, Engineering and Logistics teams

Retail:

Managed the day to day operations within production control: tasks included prioritizing daily work content, ensuring CE metrics were maintained, worked with cross functional team for communicating capacity for peak periods, participated in core teams for retail centric projects, worked compliance violations with Operations, and tracking of Aged Inventory

oPlanned 10-30K in daily shipments based on seasonal volumes.

oManaged the disposition of over 100K units of aged inventory in my tenure with the Sales/marketing teams

Dell Inc. Nashville, TN. June 2006 – Nov. 2010

Production Control Manager II/Master Scheduler

Management of material ordering through planners and schedulers, owning the Customer Experience team and providing commits for order fulfillment.

Weekend/First Shift PC Manager:

Supervised the planner/schedulers, expeditors and control room personnel for managing customer order fulfillment

Analyze daily commits for order fulfillment, worked to produce weekly look-a-heads and analyze capacity constraints for scheduling production

Managed teams responsible for slow moving inventory and E&O to ensure to minimize any risks of scrap

Retail:

Core team member for the Retail Program for Production Control, transitioning of shipping solutions for order fulfillment

Worked with the Manufacturing Ops Cell to develop the processes for timing of order entry, packaging reviews, and established metrics

Dell Inc. Nashville, TN. July 2003 – June 2006

Operations Supervisor III / Operations Manager I

Responsibilities included running of the day-to-day production floor operations: production metrics, headcount and projects revolving around cost/production efficiencies. Supervise 40+ personnel on the production floor – International, ROW, Options, Overpack and SPAMS.

Enerfab, Inc. June 1999 – March 2003

Cincinnati, Ohio

Plant Supervisor

Responsibilities in this manufacturing environment include preplanning of contracts, monitoring the shop progress and arranging shipments of all completed projects.

EDUCATION

PMP Certification October, 2015

Dale Carnegie Course: Effective Communication and Human Relations June, 2015

Designee by Dell to attend based on top performance

BS in Operations Management and Minor in Accounting June, 1999

University of Cincinnati, Cincinnati, Ohio

Graduated #1 in my major (Operations Management)

Ranked # 3 out of 619 graduates

G.P.A. of a 3.99 out of a 4.00

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