Customer Service Data Entry

DANIESHA SMITH

**** ********** **.

JACKSONVILLE,FL. 32211

***********@*****.***

904-***-****

Objective:

Seeking a position in a professional setting where my secretarial, organizational, and communicational skills can be utilized to provide growth and enhancement.

Education:

Everest University; MIBC (2011) GPA: 3.0, FSCJ; Nursing (2012- present); CNA (2013)

Professional Experience

Customer Service. Rep, Florida Blue, Jacksonville, FL.

March 2016 – Nov. 2016

Claims, benefits, made payments, new id cards,

Enroll members in auto pay

C.N.A Southlake Nursing Home, Jacksonville, FL.

February 2013 – Nov. 2015

Patient care, Nail care

Showers, Bed bath

Feeding patients

Intern, Hospital Inpatient Services, Jacksonville, Fl November 2010 - January 2011

Provided excellent communicational skills while answering the phone

Faxed and typed papers to meet deadline

Verified insurance

Data Entry

Secretary, Southwood Nursing Home, Jacksonville, Fl November 2004 - September 2009

Answered multiple phone lines

Maintained excellent customer service

Filed patients records

Data Entry

Verified Insurance

Skills:

Microsoft Word, Powerpoint, Excel and Outlook, Claims Gear

HCPCS, CPT and ICD-9 Coding

Hippa Certified

CPR

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