Project Technician

Tresor MAVUNGU MAVUNGU

Irving, TX / 972-***-****/ ******.*******@*****.**/ **************@*****.***

Overview

I'm an IT, and Network Engineer, having considerable skills in these fields. Open minded, and always ready to find solutions according to circumstances. I have experiences in IT, Networking and Technical fields.

Education

A+ Essentials and Practical : Irving, Texas

CCNA Security (North Lake College/ 05-07/2016) : Irving, Texas

Linux 2 : Advanced Linux/ System Administration : Irving, Texas

Linux 1 : Installing and Configuring Linux : Irving, Texas

CCNP Routing and Switching (North Lake College/08-12/2016) : Irving, Texas

-Proficient in TCP/IP, routing protocols (EIGRP, RIP, OSPF, BGP)

NAT, DHCP, ACL, VLAN, STP, VTP, NTP, Frame relay, PPP, CDP.

Applied Computer Sciences (Bachelor’s degree/ 2013) : Kinshasa, DRCongo

Industrial Electronics (Associate degree / 2009) : Kinshasa, DRCongo

Certifications

CCNA Routing and Switching : Validity though 08/01/2019

CSCO ID: CSCO12738841

www.cisco.com/go/verifycertificate, #425894174327CKYF

TestOut PC Pro Certification

Certificate ID: C2VQQ / Candidate ID: UVHQ8

Professional Experience

Desktop Support

Methodist Health System/Hospital, Dallas/TX 09/12/2016 – 03/31/2017

Randstad Technologies Contractor.

-Imaging thin clients and desktops for the EPIC project (Dell 5020, Dell 7040, Dell Wyse, HP T610 and HP T620)

-Working with Windows OS

-Refreshing computers.

-Assist nurses, physicians, and troubleshooting issues.

Data Cabling Technician (Contractor)

Facebook Data Center Project, Fort Worth, TX 06/09/2016 – 09/06/2016

-Pulling and routing CAT 6 cables in a new construction data center environment

-Dressing and terminating RJ-45 for lights (POE)

-Installing support structures (racks, j-hooks)

-Testing cable with fluke network tester

-Using Hilti gun with grip wires for cable support and lift.

Technician (Temp)

Best Buy Service Center, Flower Mound, TX 01/14/2016 – 04/01/2016

-Installing smart TV parts

-Configuring smart TV, and fixing TV signaling issues.

-Resetting TV, and doing triage.

Desktop Support

Methodist Health System/Hospital, Mansfield, TX 12/14/2015 – 01/13/2016

Randstad Technologies Contractor, Desktop refresh project.

-Moving, and setting up IT equipment (Computers, Printers, Workstation On the Wheel and IP Phones)

-Mapping HDD for all computers in the new tower

-Installing, configuring Printers for each locations in the network

-Assist nurses, physicians, and troubleshooting issues.

EAD, PC Technician (Temp)

Arrow Electronics (Randstad Staffing), Coppell, TX 08/2015 – 11/2015

-Perform set up in BIOS and testing computers and laptops in the network

-Perform data wipe with Blancoo in a production setting

-Perform troubleshooting on units missing hardware, using established test equipment and procedures

-Prepare and assemble units as well as identify non-conforming issues

-Analyze symptoms displayed by unit to determine pass or fail status

-Perform minor mechanical or electronic adjustment to equipment being tested

-Disassemble and remove subassemblies

-Maintain administrative related duties in a timely manner (i.e. reports)

CMTx Testing Operator

CTDI, Flower Mound, TX 01/2015 – 08/2015

-Testing modems (Model: Arris, Motorola, Cisco, Ubee)

Technical storekeeper

British American Tobacco, Kinshasa, DRCongo 08/2012 - 03/2014

Using SAP for:

-Management of industrial machines spare parts

-Fuel management (Diesel and FOMI)

-Preparation of various report consumptions of parts daily.

-Creation or establishment of purchase orders following Pro-forma invoices

of local and international vendors.

IT Technician (Project)

British American Tobacco, Kinshasa, DRCongo 09/2013 – 10/2013

-Perform migration from Blend 7 4.0 to 7 4.2 (SAP) on computers of the company

-Creating Log on field with CD-Kinshasa Name: CD-KIN for new desktops

-Configure McAfee encryption

-Assist end users and performing troubleshooting on their computers

-Install the Altiris system

-Install some features of Lotus Notes (IBM)

-Testing cables, and troubleshooting network issues

-Familiarity with EIA/TIA 568a and 568b

Technical Secretary

Art Graphic Business/Technoprint, Kinshasa, DRCongo 01/2012 – 07/2012

Using Micro-Maint for:

-Management of IT equipment, industrial machines for printing

-Management of company cartage (fuel consumption)

Electrician (Project)

BZConstruction, Matadi, DRCongo 06/2010 – 12/2010

PARSE project with the United Nations Office for Project Services

-Electrification of elementary schools in Matadi.

Microwave Technician (Project)

ZTE Corporation, Matadi Office, DRCongo 05/2010

-Installing and aligning microwave antennas in the province of Kongo Central

(for Congo China Telecom/Orange Telecom)

-Investigating problems, diagnosing/repairing faults

-Climbing towers in rural and urban areas

NOC Technician (Temp)

Airtel/Zain, Kinshasa, DRCongo 02/2009 – 04/2009

-Monitoring network telecommunication backbone to the Network

Operation Center with Ericsson equipment

-On call support after checking alarms, in the Alarm list viewer, Alarm status matrix, and BSM.

I swear on my honor that all the information provided above is true and correct.

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