PROFESSIONAL SUMMARY

• Unique blend of analytical and technical skills

• Solid experience in designing, developing and troubleshooting front office

business systems, interfacing to servers and mainframes

• Highly effective interfacing across business and technology departments

• Significant client facing experience; both pre-sales and post-sales

• Proof of concept design and modeling

• Waterfall and Agile (SCRUM) technologies

• Remedy, JAMA, JIRA management and tracking systems

• Software Configuration/Release management

• Full line of branch automation solutions (Teller/Platform/CRM/Call Center)

• Worked with diverse, multi-cultural team members from across the globe

• All stages of Software Development Life Cycle (SDLC)

• Full MS-Office Suite

TECHNOLOGY SUMMARY

• MS Windows, MS-SQL Server, MySQL, Windows Server, Windows Clients

• Extensive C and C++ experience, with strength in Microsoft Visual C++ and MFC

• XML, WSDL, Soap, SSL, WebMethods, Shadow, Enterprise Service Bus (ESB)

• Server, Application and Desktop virtualization through Citrix

• Microsoft Visual SourceSafe (VSS), Subversion (SVN) Tortoise Repository

• Superior PC and Macintosh OS skills

EXPERIENCE

2005 to 2017 Zions Bancorporation - Salt Lake City, Utah

SME Core Business Analyst Sr – 2 years

Business Analyst V – 4 years

Senior Analyst for the Project Management Office (PMO) – 3 years

Business Analyst for the Business Solution Group (BSG) – 3 years

• Requirements gathering • Analysis • Evaluation • Prioritization • Parameterization

• Produce Functional Specifications (FS) Sprints, including Solutioning

• Change Control Management • Backlog Management • Risk Management

• Root Cause Analysis (RCA) • Business Process Improvements (BPI)

• Verify Project goals have been met • Lessons learned

• Heavy bi-directional interaction with Enterprise Data Warehouse (EDW)

• API integrations (both headed and headless) with 3rd party systems

• Salesforce integration • Deluxe check order integration • Experian integration

• Acquisition/Conversion Subject Matter Expert (SME), including localization

• Customer liaison to interact, steer and maintain relationship between 6 affiliate banks

• As a Business Systems owner, conform to Regulatory and Compliance changes

• Assisted Test Engineers to create unique test cases • Train the Trainers

• Resolved system problems (level 4 support)

Generated $1.2M revenue annually by bringing Cashiers Checks process in-house

Generated an estimated $2.7M an additional in interest income revenue annually with Zions’ signature AmaZing Credit Card instant decisioning/offerings

Implemented significant cost savings measures by standardizing inefficient processes

Retained an estimated 28,000 customers by offering customizable, popular products (such as GPR cards) similar to competitors’ offerings

Saved on Microsoft licensing fees by implementing/utilizing an SMTP email system

Theodore Obsitos 7453 S Enchanted Hills Dr. Salt Lake City, UT 84121

EXPERIENCE (continued)

2004 CPC Consulting - Plymouth, Minnesota

Full time Contractor for TCF Bank (Minneapolis, MN)

• Responsible for implementing detailed technical specifications (TS) using MS Visual C++

• Part of a large Application Engineering team

• Worked remotely from Cleveland, Ohio

1987 to 2003 S-1 Corporation - West Hills, California

(formerly Software Dynamics, Inc.), now ACI Worldwide

Senior Software Engineer V

• Fast-paced, team-oriented environment, as Project Lead Engineer

• In charge of concept, design, implementation and troubleshooting front office systems for

financial institutions, such as: ABN-AMRO Bank (the Netherlands, Europe), National Bank of

Canada (Montreal, Canada), TCF Bank (Minneapolis, MN), First Niagara Bank (Buffalo, NY),

Charter One Bank (Cleveland, OH)

• Assisted sales teams on customers’ site with demos/presentations of existing systems

• Worked with Product Development to support Implementation Solutions

• SQL Relational Database Design • Workflow design • UI/UX design

• Implementation of custom host interfaces (clients to IBM mainframes)

• Integration of peripherals such as PIN pad devices, signature capture devices, printers,

magnetic stripe readers, teller cash dispensers

1986 to 1987 Transamerica Financial Services - Los Angeles, California

Systems Librarian

• Input/output processing duties with AS400 systems and peripherals

• Monitoring Operations and alerting Support Engineering

EDUCATION

1993 Pierce College - Woodland Hills, California

Object Oriented Programming

1987 Computer Learning Center – Los Angeles, California

Diploma in Computer Systems and Programming

1984 Technical University of Budapest - Hungary

Master’s Degree in Telecommunications

AWARDS

2014 Zions BanCorporation: Powered by People Team Award - Salt Lake City, Utah

Zions BanCorporation: Powered by People Individual Award - Salt Lake City, Utah

2009 Zions BanCorporation: Discover Leadership Award - Salt Lake City, Utah

2005 Zions BanCorporation: Top Focus Gold Award - Salt Lake City, Utah

2003 S1 Corporation: “First Choice” - West Hills, California

2002 S1 Corporation: Enterprise Certified Software Engineer - West Hills, California

1996 Software Dynamics, Incorporated: Star Performer - Chatsworth, California

PERSONAL

General U.S. Citizen

Additional languages Hungarian and German

Theodore Obsitos 7453 S Enchanted Hills Dr. Salt Lake City, UT 84121

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