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Customer Service Office Staff

Middleton, Wisconsin, United States
April 20, 2017

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RODNEY FLINK **** Elmwood Ave

Middleton, WI *****



I am experienced in working with and educating people, training end mentoring co-workers, organizing meetings and events, implementing ideas and programs, and positively impacting people and expanding programs and initiatives. I seek work that will assist people and grow an organization and their initiatives and operation.

Professional Highlights

Diana Hacker Award for outstanding program in English


Training and Education

Conflict Resolution

Planning and Implementation

Public Speaking

Customer Service

Detail Oriented

WORK EXPERIENCE Educational Program Coordinator, English Instructor.

Madison Area Technical College, Madison, WI.

August 2007-March 2015.

Coordinated scheduling of students and staff.

Generated reports and managed databases.

Taught English composition and communication courses.

Developed a syllabus, maintained an assignment scheduled, and managed course records.

Tutored students to improve their writing skills.

Attended and participated in department meetings and workshops.

Customer Associate.

Linens N’ Things, Middleton, WI.

December 2006-November 2007.

Assisted customers in a courteous and sensitive manner.

Screened and directed telephone calls.

Operated cash register.

Balanced daily ledgers and transactions.

Maintained supply and product.

English Instructor.

College of DuPage, Glen Ellyn, IL.

September 1999-August 2006.

Triton College, River Grove, IL.

August 2001-May 2002.

Taught English composition courses in the classroom and in an independent setting.

Developed a syllabus and maintained an assignment schedule.

Created an effective and engaging learning environment.

Evaluated essays for course placement.

Tutored students in writing and reading.

Senior Supervisor.

Kelly Services, Chicago, IL and Albuquerque, NM.

February 1997-August 1999.

Screened, hired and placed employees on temporary positions.

Trained new co-workers, thus ensuring smooth office staff transitions.

Facilitated Supervisor meetings and implemented new procedures.

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