Vanessa Villalpando

702-***-****

**** ********* ***, *** *****, NV 89122

aczwkf@r.postjobfree.com

Objective

I am a loyal, detailed, hard-working, and determined employee that is seeking a long term opportunity for advancement and growth with an established and professional company.

Experience

May 26, 2015 Current – Accounts Payable

On Guard Fire Protection 6438 Arville Street, Las Vegas, NV 89118

Sort and process invoices for payment, distribute checks.

Maintain vendor files.

Process expense reports.

Enter and reconcile credit card transactions.

File for use tax.

Maintain business licenses. Renew if expired.

Create and receive purchase orders.

Assist with project files and contracts. Set up job accounts with vendors.

Other admin duties such as answering phones, sorting mail, faxing, filing, scanning, and assist other staff members.

December 2014 May 2015 –HR/ AP Clerk

Geotek, Inc 6835 Escondido Street, Las Vegas, NV 89119

Electronically archive project files.

Scanning, copying, filing and data entry.

Research and verify invoices, process for payment, and distributing checks.

File paid invoices.

Maintain vendor files.

Process and submit payroll, new hire set up and separation paper work, pay changes, health insurance, and other HR related responsibilities.

February 2013 December 2014 –Service Administrator

CarMax 1000 W. Warm Springs Road, Henderson, NV 89014

Answer all incoming service calls. Transfer calls to responsible party.

Greet customers, schedule/confirm service appointments, and provide general information.

Research invoices and process for payment. Maintain Vendor files.

Filing, faxing, scanning.

April 2010 February 2013 –Customer Service / Tier 2 Specialist

SCEA Playstation, Apple, Inc 420 Pilot Road, Las Vegas, NV 89119

Assist agents with product questions

Process refunds and password resets.

Take over escalated calls.

Assist with training.

Education

June 2008 Las Vegas High School

High school diploma

Skills

Bilingual: Spanish

Answer multiple phone lines and transferring calls, proper phone etiquette

Familiar with fax, copier, printer, scanner.

Data entry and filing.

Experience with Microsoft word, Excel, Spreadsheet and PowerPoint. Type 45 wpm

Excellent communication skills. Oral and written.

Effective organizational skills, high level of accuracy and attention to detail.

Able to perform multiple duties in high energy, fast paced working environment.

Team Player.

Customer service skills.

References

Stacie Owens – Direct Supervisor

Cell phone – 909-***-****

Heather French- Recruiting Supervisor

Cell Phone – 702-***-****

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