TEJESH KRISHNAPPA

Windows Systems Administrator

Email: aczwii@r.postjobfree.com / Phone: 732-***-****

Location: North Brunswick, NJ

EXPERIENCE SUMMARY:

Windows administrator with over 13 years of hands-on and multi-tasking experience, adeptat handling multiple system operations, including installation, upgrade, configuration, administration and maintenance of windows systems.

Strong problem solving and technical skills coupled with confident decision making and excellent communication skills for enabling effective solutions leading to high customer satisfaction.

EXPERTISE:

VMware: Installing and Configuring ESXI 6.0, Vspere, Vcenter. And careating, managing VMs

Windows Server: Installing and configuring Microsoft Windows Server 2003, 2008 and 2012R2 editions.

Windows Migration: Knowledge of Datacenter Migration Process.

Active Directory: Administration of Active Directory Domain on Windows 2008 Server R2

Messaging Systems: Administration of Exchange 2010 TM Std. and thereby applying various rules and attributes for the users.

Microsoft OS: Windows98, 2000, xp, windows7, windows8, windows10.

Policy Management: Implementing the Group Policies as per the organizations requirement.

DNS & DHCP: Implemented successfully the DNS role and configuring the DHCP clients.

Networking: Configuring secured wireless access point for the hand held electronic gadgets like laptoptablet PC, I Pad’s. Liaising with the internet service providers for corporate internet leased lines failures.

Scripting language :PowerShell 3.0

Print server: Installing and managing printer servers.

Antivirus : Installing McAfee agent,updating McAfee antivirus version,patch’s through McAfee EPO console

Citrix : Installing and configuring citrix plugin in client system

Terminal Services: Remote Desktop Services, Dameware, Team Viewer and LogMeIn

Microsoft Product: MSOffice 2003, 2007, 2010 and 2013.

CVS-Caremark, Orlando FL. Jan 2016 – April 2017

Windows Consultant

Worked on setting up and maintaining Windows servers Systems for migration of ACS Application to CVSHealth Datacenter.

Responsibilities:

Develop best practice and processes for effectively carrying out Application and data migration activities.

Identify critical application availability requirements.

Determine interim equipment requirements to keep systems operational during the migration.

Developed documentation for application design and infrastructure

Building ESXi 6.0 Hosts and maintain those ESXi servers through vSphere Client and Vcenter.

Installed, configured and administering Microsoft Windows2008/2012 R2 Datacenter Edition servers.

Creating and managing AD users,Computers account, Security groups using Power Shell scripting

Applying and managing the group policy in AD as per project requirement.

Providing user access permission for accessing the applications

File server and print server’s management.

Mapping user drives using bat and/or PowerShell script

Attending on P1 and P2 issues based on tickets raised on HPSM Tool

Saipem India Projects Pvt. Ltd. Chennai Dec 2008 – Dec 2015

Sr.Systems Analyst

Saipem is an international leader in Engineering, Procurement, Construction and Installation services

To the oil & gas industry.

Job Responsibilities

Working with Active directory, Exchange server 2010, Power Shell 3.0,Exchange Management shell, Blackberry, MS Lync, McAfee, Apple Ipad, iphone & Smart Phone Trouble shooting

Executed data migration in coordination with management and technical services personnel.

Managing Active Directory in window’s server 2008.

Installing, Configuring and maintaining Email server Microsoft Exchange 2003 &2010

Working on Mail Flow issue related to Exchange

Administering Local and Remote of Exchange Server which Includes Creating Mail ID, shared mailbox, moving mailbox from one OU to other OU, creating distribution groups

Monitoring Queues for Mail Traffic

Creating new contact in Exchange Server for external users

Adding mail id to groups

Restricting users incoming and outgoing mail size attachments

Enabling and disabling Mobile services, protocols for appropriate user in Exchange server

Enabling delivery options such as delegating permissions and forwarding address

Limiting mailbox size to appropriate users in Exchange server

Creating new storage groups in Exchange server

Tracking mails using Message Tracking Center in Exchange System Manager

Configuring MS-Outlook, Outlook express for users. Using RPC over HTTP and POP/SMTP

Creating user ID in active directory services

Creating security groups In Active directory services.

Creating group policy’s.

Configuring Mails in Blackberry Devices and smart phones.

Trouble shooting Blackberry Devices, Taking backup and restore of Blackberry

Configuring wireless Routers.

Configuring and Troubleshooting Blackberry, IPAD and Smartphones,

Attending user’s calls and complaints.

Installing and configuring Microsoft outlook 2003, 2007, 2010 and 2013.

Installing and configuring Engineering software like AutoCAD 2008/2009/2010/2011, ETAP, STAADPRO and CEASER.

Remotely supporting client machines through Dam ware software tool

Leap International Pvt. Ltd., Mumbai March 2007- Dec 2008

Systems Engineer

Leap is an international Logistic company which provides logistic solution of any kind on any terrain and at any time. Leap has hands-on experience, fine-tuning a set of fundamentals in drawing up viable strategies for a customized approach to planning and execution of each project, a warehouse to warehouse movement of cargo involving packing, customs brokerage, insurance, route planning and transportation, drawing up logistics solutions with total professionalism, dedication, adaptable and innovative handling of customer needs.

Job Responsibilities

Creating Grouping Policy and user restriction and Internet Security

Responsible for the installation of Microsoft Exchange server 2000, 5.5 and Microsoft Proxy server 2.0 and established Internet and mail connectivity.

Maintenance and Troubleshooting of Exchange Server and Proxy server on a daily basis.

Installing and configuring Endian firewall gateway.

Restricting user for accessing unwanted wed sites.

Configuring Microsoft outlook, outlook express, Zimbra, Thunder bird and taking backup’s. Microsoft Exchange Server Data backup, Mailbox creations and troubleshooting.

Attending users calls and complains providing solutions.

Responsible for patches and Service Pack installations.

Involved in maintaining system security and integrity, backup/restore operations.

Installed various applications Software’s established connectivity with PC.

Able to coordinate with branches and providing solutions through Remote or over phone.

SJS Networks and Services March 2004- March 2007

Desktop Engineer

SJS Networks is service provider of software development & IT Consultant.

Job Responsibilities

Provide high end technical support for Hardware & software, as well as Operating System loads and organizational.

Create and provide support for login accounts in a Windows Active Directory Environment

Troubleshooting virus related problem and installing Antivirus.

Configuring & Troubleshooting of Mail Clients MS Outlook 2003/2007/2010.

Diagnose and Troubleshoot Hardware, Software, Network, and Printer problems.

Performing troubleshooting on assigned ticket and resolve the problem within SLA.

Assisted the clients with technical issues, troubleshooting, installation and configuration

Installing software’s like AutoCAD, MS office, Tally Etc.

Configuring different kinds of ADSL Modems, Routers and Access points with Dynamic and Static IP’s.

EDUCATION:

Bachelor in Commerce

Certifications: SAS Certified Base Programmer

Hardware and networking.

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