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Customer Service Microsoft Office

Location:
Cleveland, OH
Posted:
April 20, 2017

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Resume:

440-***-****

**********@*******.***

AMANDA THAXTON

OBJECTIVE

To pursue a position in which I can utilize my professional skills and abilities to enhance the vision and mission of the organization.

PROFESSIONAL SKILLS & ABILITIES

Knowledgeable in every aspect of shipping and receiving tasks/processes

Supervisory skills

Ability to make decisions

Detailed oriented and organized

Time management and problem resolution skills

Flexible to work both independently and in a team environment

Ability to multi-task and work in a face pace environment

Customer service skills

Verbal and interpersonal skills

Ability to compose and type business correspondence

TECHNOLOGY

SKILLS

Sage 100/MAS90

UPS World Ship

FedEx Air/Ground

DHL

Easy Label Software

Microsoft Office Suite

EXPERIENCE

EGC OPERATING COMPANY

October 2014 – April 2016

Shipping Supervisor

Supervised Shipping Associates in their daily work operations

Ensured a clean and safe working environment for the shipping department

Maintained inventory of shipping materials and supplies

Maintained computerized records of all outgoing shipments to customers

Prepared shipping documents along with mailing labels and ensured that all orders were correctly filled and shipped on time according to customer orders and specifications

Determined method of shipment, routes and rates and scheduled pick-ups of shipments

Collaborated with other department staff members as required

Performed periodical inventory counts

Performed receiving tasks as required

EGC ENTERPRISES

January 2005 – October 2014

Shipping Supervisor

Same position as above – (Company was sold in October 2014 and became EGC Operating Company)

November 1999 – January 2005

Shipping Associate

Prepared packages for shipment per customer specifications

Prepared shipping labels and packing slips

Assembled cardboard containers for packages

Assembled parts in preparation for shipment

HEINEN’S GROCERY STORE

January 1997 – November 1999

Store Front-End Associate

EDUCATION

Chardon High School – 1993

ERC – Certificate in Supervisory Training - 2013

REFERENCES

Available upon request



Contact this candidate