firstname.lastname@example.org (813) ***-**** Tampa, FL
Electrical Engineering graduate with 5 years of proven technical troubleshooting skills, and more than 1 year of experience within the Engineering Industry. Seeking a challenging Engineering position in a high quality environment where my resourceful experience and academic skills will add value to organizational operations. EDUCATION:
Bachelor of Science in Electrical Engineering May 2016 University of South Florida, Tampa, FL
National Instruments Labview
RS Logix 500
5 years of technical experience
with computer software and
Extensive background of
Root Cause Analysis
Equipment Installation, wiring,
Quality Assurance Engineer I August 2016 – Present General Electric, Clearwater, FL (Contract hire through Artech Information Systems)
Performing essential measurements, testing, analysis, and keeps records using Good Documentation Practices and communicates to team about findings.
Supporting process validation activities associated with both new and/or changed products, and maintains all associated supporting documentation for engineering protocols and reports.
Assisting in preparation and updates of manufacturing and quality procedure documentation.
Supporting the implementation of new/updated manufacturing processes.
Driving a culture of continuous improvement and identifies actions to eliminate process variation.
Communicate project progress, capture cost savings, consumer satisfaction, or other appropriate business productivity metrics to direct supervisor.
Document data obtained during all quality activities using good documentation practices.
Engineering Support Co-Op July 2015 – May 2016
Tampa Bay Water, Land O’ Lakes, FL
Generated Bill of materials and Budgets spreadsheets to determine the best possible outcomes for projects.
Utilized Excel spreadsheets to analyze and predict water pump efficiency.
Reviewed electrical drawings for accuracy, clarity and completeness.
Performed basic adjustment to AutoCAD drawings.
Electrical components along with the National Electrical Code (NEC).
Advance Repair Agent October 2010 – October 2015 Geek Squad, Tampa FL
Organized daily plans to clear the repair queue in the most efficient way.
Maintained repair status communication within the repair Agents and Clients.
Formulated various options while consulting the client at the counter within a five-minute window of allowed time.
Simplified technical language into forms the client would better understand.
Coached Agents by making sure the proper procedures were followed when clients checked in their device.
Emphasized second verification for work done on units before it reached the clients hands.
Assisted with over the phone troubleshooting assistance with specific issues clients had.
Performed extensive hardware and software diagnostics to reach the root cause. LEADERSHIP & SERVICES
Community Service Chair Lambda Theta Phi Fraternity Inc. January 2013 – May 2013
Organized Events for fellow Brothers.
Managed service hours and consulted Brothers to meet their requirements of 20 hours per semester.
Established a great relationship with Keeping Tampa Bay Beautiful organization by volunteering with monthly site cleanings.
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