Senior Network Engineer/Administrator with more than 15 years of experience in computer hardware/software integration, LAN/WAN administration, and custom server/workstation configuration. Proactive and tenacious in identifying, troubleshooting, and resolving network problems before they adversely impact information flow and efficiency. Broad technical acumen is complemented by strong communication and team leadership skills. Works well under pressure to complete projects on time and within budget. Expertise spans:
Planning/Budgeting ~ Policy/Procedure Development ~ Inventory Control ~ Staff Training/Supervision ~ User Relations/Training Project Management ~ Systems Analysis/Testing/Implementation/Administration ~ Quality Assurance ~ MIS Management Major Server/Client Upgrades ~ IT Security/Support ~ Information Assurance ~ Production Systems Management ~ Telecommunications Server 2012R2/2016 ~ Windows 95/98/7/10 ~ SharePoint 2012 ~ SQL Server 2012/2014 ~ Exchange Server 2010 ~ Office 365/2016 CheckPoint UCS 13500 Firewall ~ Cisco FWSM/ASA Firewalls ~ VMware 5x/6x ~ SolarWinds ~ Web Servers (Internet/Intranet) Red Hat Linux ~ LANs/WANs (Fiber/Copper Interconnects) ~ Network Monitoring (Sniffers, MRTG) ~ Network Penetration (NESSUS) Career Track
JOHN WAYNE AIRPORT, ORANGE COUNTY, Costa Mesa, CA
Senior Network Engineer, Security Operations/Deputy Chief Information Officer 2007 to Present Highlights:
Prepared a budget proposal for fiscal year 2017/2018.
Revamped earlier iterations of airport network design to ensure stable and useful throughput.
Upgraded Active Directory from 2003 environment to 2008R2/2012R2. Migrated and upgraded from Exchange 2003 to Exchange 2010 to Office 365; rolled out Office 2016 throughout the campus environment.
Migrated firewall from Cisco FWSM and ASA to Checkpoint Unified Computing System for a critical credit card PCI-DSS environment and the airport administration network.
Configured and deployed 450+ chip and pin credit card payment systems as well as new airline kiosk stations for passenger self-service check-in and bag-tag operations.
Designed, implemented, and managed major, completely redundant VMware virtualization farms with failover and high availability configured for production and test/development environments; migrated physical servers to the virtualized environment. Duties:
Serves as acting airport CIO for all computer technology, providing technical direction to all other departments. Functions as a technical liaison to all airport tenant companies and airline management teams. Writes reports and communicates with upper management regarding systems/network condition.
Leads networking/infrastructure, computer help desk, Common Use Passenger Processing System (CUPPS), and Parking Access and Revenue Control System (PARCS) teams; assigns tasks according to business need and engineer/technician competencies.
Oversees monitoring and security posturing, including firewall management and intrusion detection. Monitors and investigates potential blockages and net threat attacks.
Performs storage environment configuration, implementation, and management. Incorporates and maintains SAN storage solutions, including Fabric Switch Management; uses iSCSI in rollouts. Maintains fully redundant SANs with full failover and high availability to sustain the highest uptime possible in all forms of disasters; conducts monthly testing of redundancy and failover/failback.
Provides Active Directory and server management and support, including Exchange and SQL and Oracle DB servers. Handles group policy creation, DNS and DHCP scope, and automated script development to increase migration efficiency and facilitate execution of other administrative functions.
Maintains and manages a LAN/WAN environment, including switches, routers, firewalls, ASAs, and concentrators over a fiber and Ethernet infrastructure maintains a WAN over teamed T1 and DS3. Uses SNMP tools, network sniffers, and SolarWinds Orion to manage LAN/WAN bandwidth. Provides Tier 2 and 3 support of the corporate LAN; offers technical expertise to corporate LAN users and subordinate systems administrators.
Updates and regularly backs up Cisco configurations as the environment changes. Maintains syslog servers with standard and nonstandard reports as required. Supports videoconferencing systems, printers, scanners, and other devices. Continues...
(949) ***-**** Page Two firstname.lastname@example.org
ORANGE COUNTY WASTE & RECYCLING, Santa Ana, CA
Network Engineer 2004 to 2007 Highlights:
Ensured the integrity and availability of stored data and documents by setting up and managing four redundant SAN nodes.
Served on a team that provided proof-of-concept for migrating from Centrex phones to VoIP. Duties:
Managed a WAN connecting five widely dispersed sites and supervised help desk staff providing day-to-day support.
Established a virtualized development environment for the setup and deployment of SharePoint.
Upgraded Active Directory from 2000 to 2003 with Exchange 5.5 upgraded to 2003. Upgraded Cisco core to a new version with routing capabilities within a WAN environment. Upgraded and deployed new SAN infrastructure. TOSHIBA AMERICA INFORMATION SYSTEMS, Irvine, CA
Systems Engineer/Network Operations Center Support Prior to 2004 Highlights:
Assessed and implemented server clustering to maximize the availability and manageability of multiple application servers.
Leveraged Six Sigma DMAIC and DFACE techniques to enhance processes and enable voice-of-the-customer solutions.
Formed, staffed, and managed a team of engineers to build custom configure-to-order systems for Toshiba corporate customers on Windows 98/XP/2000, Server 2000/2003, and Red Hat Linux.
Boosted the productivity of new engineers by developing a web-based system for team building and training; defined policy, procedures, and methods for online instruction.
Played a key role in developing a Linux-based computer, access point, and wireless router for small business or home use.
Submitted a patent as the architect of a platform that determined which computer system was being set up, allowing for identification of the proper drives and applications to be installed on any laptop the company sold. Duties:
Offered technical expertise, developed customer-specific solutions for servers and workstations, and performed specialized post-sale customer support and problem solving. Provided users of varying skill levels with hands-on and over-the-phone desktop and server support of multiple platforms, including Windows 9X/NT/2000/2003/XP/Linux.
Configured 100+ servers, from bare rack to complete online support and administration in a multi-server configuration with Active Directory and RAID, supporting 2,500+ users.
Installed, configured, and administered Exchange Server 5.5/2000, including setting up users and migrating from 5.5 to 2000. Migrated from Exchange Server to a WAN-based Lotus Notes environment and administered migrated accounts.
Customized and troubleshot server and workstation setup with customer-specific applications and end-user requirements, including hardware/software integration and automated software test script creation. Used SMS to deploy patch management solutions and configure client systems.
Evaluated and executed system integration testing on various platforms and OS/application infrastructures; tested and certified Toshiba-developed drives and tools for numerous systems, desktops, laptops, and discrete servers.
Installed and configured SQL; tested with sample scripts to ensure functionality. Implemented an enterprise vault for storage sensitive files and project development data. Automated driver and utility packaging using Wise, Install Shield, and Win Batch.
Developed custom emergency recovery and pre-installation packages for network or standalone installation of client systems, including automatic upgrade of drivers and utilities. Used SAN/NAS systems and Veritas Backup Exec for disaster recovery.
Performed quality assurance to verify the integrity of specialized software packages and certify them for general release. Gained significant COMSEC experience while serving in the US Army. Credent ial s
Master of Science in Management Information Systems – In Progress, University of California-Irvine, Irvine, CA Bachelor of Science in Telecommunications Engineering, DeVry University, Long Beach, CA Certificate in Multi-Platform Computer Systems Administration, California State University, Long Beach, CA Orange County Leadership Academy, Chapman University, Orange, CA SSBI/Top Secret Clearances – Archived, Granted by DOD. Check Point Certified Security Administrator (CCSA) – In Progress Check Point Certified Security Expert (CCSE) – In Progress CompTIA Advanced Security Practitioner (CASP) Certification Information Assurance Technical (IAT) Level III– In Progress Microsoft Certified Systems Engineer (MCSE) 2008/2012 Cisco Certified Network Associate (CCNA)
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