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Microsoft Office Customer Service

Location:
San Diego, California, United States
Salary:
35,000
Posted:
April 21, 2017

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Raymond Esparagoza

***** *** ***** **

San Diego, Ca 92129

858-***-****

aczw3t@r.postjobfree.com

Objectives:

A fast learning, hard working person experienced working in a fast paced manufacturing environment. I am able to perform work efficiently within a group or even solo with little or no supervision. I am also willing to undergo training to better perform in the workplace.

Experienced:

CV Science, inc April 2016 July 2016 Pacific Beach, Ca

Warehouse:

Finished good products, stock product in a small facility. Ship and pack products to customer domestic and international using UPS, USPS and Fed Ex. Maintaining the inventory quarterly.

Suneva medical Jan 2015 Feb 2016 San Diego, CA

Material Handler:

Support the production team by pulling and cleaning the parts before it can be used inside clean room. Package material, with sorting each vial with 90% visual testing before it can be release by QA and input the the final products in the Inventory using QAD program.

Illumina, Inc. July 2015 – Dec 2016 San Diego, Ca

Manufacturing Technician

●Performing a wide variety of assigned manufacturing tasks to produce high quality products.

Performing work order processing to complete products to inventory.

●Perform assembly on piece parts into completed Sub assembly using typical assembly tools such as screw drivers, wire crimping tools, and small

wrenches

●Perform bench processes to complete mechanical, electrical, and optical assemblies using hand tools, electronic and pneumatic tooling

●Use laboratory tools and skills to measure and quantify materials.

●Troubleshoot to component leave of PCBs and electromechanical assemblies

●Perform various operation using MS XP

operating systems

●Making processing decisions based on interpreting quality data.

●Maintain a clean and orderly work

area

●Carrying out aspects of the assigned production process which may include:

●Operation of various liquid handling robots and Mass Spectrometer.

●Performing final product QC procedures.

●Analyzing data.

Sendx Medical Feb 2015 July 2015 Carlsbad, Ca

Material Handler

●Follows work orders or oral instructions to determine materials or containers to be moved.

●Receives, opens and stores incoming materials and components and maintains receiving inbound inventory.

●Loads, unloads and packs materials onto or from pallets, trays, racks, shelves and conveyor systems by hand or using packaging equipment. Secures product in cartons using filler materials and sealing tape.

Counts, weighs and records number of units of materials moved or handled on daily production sheet or manifest entry. Attaches identifying tags or labels to materials or marks information on cases, bales, or other containers.

●Safely operates industrial truck, electric hoist or pallet jack to assist in loading materials and products. Lifts heavy materials by hand or with power hoist.

●Cleans and maintains work areas and machines and equipment. Makes simple adjustments or repairs.

●Knowledge of SOPs, GMPs, and FDA guidelines

Shire Pharmaceuticals May 2011 – Feb 2014 La Jolla,

Ca

Team Leader in Shipping and Receiving

●Material Management/ Shipping & Receiving

●Established GMP departmental facility and operations to support FDA and ISO requirements

●Maintained commercial shipping service level accuracy of 99% average of thousands shipments per week

●Supported internal/external customers with shipping discrepancy and/or products related and with positive end results

●Identified space requirements and developed inventory layout and workflow

●Responsible for products release, processed order Assisted QC group with their samples

●QA, Inputted accurate inventory, Cycle counted, Handled all returns

●Customer service for both in house and out bound

●Assisted supervisor with daily tasks

●Attends all company training sessions.

●To clients, as well as materials being returned to vendors.

●Reviews shipping documents for accuracy.

●Monitors scheduled outbound freight movement.

●Meets performance standards for quality, productivity, reliability, initiative, safety, and work relationships.

Carries out all responsibilities in compliance with the organization's policies, procedures, and state, federal, and local laws.

●Fully complies with current Good Manufacturing Practices

(cGMP's) and health and safety regulations.

Advanced Bio Healing Dec 2006 – May 2011 La

Jolla, Ca

Senior Associates in Shipping / Receiving

●Safely operates industrial truck, electric hoist or pallet jack to assist in loading materials and products. Lifts heavy materials by hand or with power hoist.

●Cleans and maintains work areas and machines and equipment. Makes simple adjustments or repairs.

●Attends all company training sessions.

●Meets performance standards for quality, productivity, reliability, initiative, safety, and work relationships.

●Carries out all responsibilities in compliance with the organization's policies, procedures, and state, federal, and local laws.

●Fully complies with current Good Manufacturing Practices (cGMP's) and health and safety regulations.

●Prepares and ships finished products to clients, as well as materials being returned to vendors.

Smith and Nephew July 2003 Dec 2006 La Jolla, Ca

Distribution Associates

●Assisted supervisor with daily tasks

●Established departmental metrics and trained employees to ensure daily objectives are met

●Developed labor metrics to define and ensure resource capacity

●Consistently managed 99% dollar accuracy for multi millions of inventory

Implemented a recycling program resulting in 25% reduction in shipping supply costs

●Process Improvement, Quality Assurance, QC, ISO, FDA, Medical Devices, Logistics, Management, Product Specialist, Warehouse, Distribution, Training

●Microsoft Office, Cross Functional Team work, and Software Documentation.

●Inputs, UPS, FedEx, and international shipping experience

●Gowning, Clean Room, Forklift experienced

Education:

Mira Mesa HS Graduate 1994 – 1997 San Diego, Ca

Kaplan University (undergrad) June 2014 San Diego, Ca

Certificate, Studies, Achievement:

1)Industrial Forklift Certified Operator

2)Studied medical billing and coding

3)First Aid Certified

4)CPR Certified

5)Knowledge in Computer; Windows, Microsoft Office.

6)Had a decade of experienced in BIO medical devices, ISO, FDA, OSHA rules and regulation, well trained following all SOPs, procedures and practice good documentation.

7)Team player, dependable and reliable individual with a WILL DO attitude.

8)Last job title held was Senior Associates in the same facility where I had a good 10 years of service.



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