Medical Assistant Customer Service

PARADISE DESINOR

** ****** * ********, ** ***** Tel: 929-***-**** Email: **********@*****.***

Summary:

Perform administrative and certain clinical duties under the direction of a physician. Administrative duties may include scheduling appointments, maintaining medical records, billing, and coding information for insurance purposes. Clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination, and drawing blood

Education:

Access Careers - Brooklyn, NY

Medical Assistant Program Completed 2015

Clinical Skills

Administrative Skills

Phlebotomy – venipuncture, dermal punctures

Schedule/ Confirm Appointments

EKG’s – 12, 15, 18 Lead

Insurance Verification

Vital Signs – Height, Weight, Pulse

Patient Charts

Respiration and Temperature, BMI, ABI

Laboratory Follow – UP

Assist with Examination

Microsoft Suite

Stress Test and Holter

Electronic Medical Record

Surgical Technician

Medical Transcription

Manage Emergency Situations

Customer Service

Work Experience:

FJC Security – Queens, NY December 2016 – Present

Security Guard

Monitored and authorized entrance and departures of employees, visitors, and other persons to guard against theft and maintain security of premises

Locked doors and gates of entrances and exits to secure buildings

Answered alarms and investigate disturbances

Wrote reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences

Circulated among visitors, patrons, or employees to preserve order and protect property.

Patrolled premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates

Atlantic Sports and medicine – Brooklyn, NY May 2016 – October 2016

Medical Assistant/ Front Desk

Greeted and welcomed patients in person and on phone; answer and direct inquiries to

designated department.

Managed front office reception area by cleaning and organizing desk and visitor lobby.

Prepared patients for examinations

Heart Care Consultant – Brooklyn, NY April 2015 – December 2015

Medical Assistant

Obtained patient medical history and vital signs

Greeted patients and prepare them for examinations

Explained treatment procedures, medications, special diets, or doctor’s instructions

Wendy’s - Brooklyn, NY December 2011 – November 2013

Cashier

Greeted customers as they approach the counter and provide them with information about

products and/or services.

Handled money and credit cards transactions.

Other Skills:

OSHA 10 Hour General Industry Wallet Card, Certified in CPR, and Security License

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