Aparna Manjunath

***, **** ******* **, *** # *** Phone: 858-***-****

San Jose, CA 95134 Email: aczvys@r.postjobfree.com

More than 8 years of professional experience as a business analyst in financial Industry.

Coordinated projects through all phases of Software Development Lifecycle.

Excellent skills in client relationship management, co-ordination and interaction with business partners, subject matter experts and technology partners.

Expert in creating and documenting Business Requirement Document, Functional Specification Document, technical document Software Requirement Specifications, Systems Design Specification, Requirement Traceability Matrix and testing documents.

Competent in analyzing and creating use case narratives, use case diagrams, activity diagrams using UML tools and MS Visio.

Organized and lead numerous JAD sessions with Business Partners.

In-depth knowledge of rational unified process, risk engineering mapping, designing and using UML.

Proficient in implementing change management and create solutions.

Created various adhoc reports avoiding many development requests for the smooth operating of the day to day activities using SQL.

Effective in executing multiple tasks and assignments ahead of schedule. Created and maintained effective budgets.

Advised management on strategic improvements by evaluating cost benefit analysis.

Technical Skills

Microsoft Excel, PowerPoint, Word, Visio, Microsoft Office SharePoint, Lotus Notes

SQL.PL/SQL, MySQL, MS SQL Server

Rational Unified Process, Agile, Waterfall

Crystal Reports, SQL Server Reports

Unit Ascential Test, QTP, Test Director, Quality Center

Education & Training

Master of Business Administration, Southern State University, San Diego, 2016

Bachelor of Commerce, Jain College, Bangalore University, India, 2004

Certification in Cash Equity Modules through Deutsche Bank

MBA Project

CAPSTONE PROJECT EXPERIENCE

Name: Organic Meal Kit

Description: Capstone Project for the MBA course required preparation of a business plan to create a new and successful business, using ideas from a new or pre-existing company.

Organic products is a new trend in market, project was based on selling prepared organic meal dishes. Project helped to apply knowledge learned during the course, and also improve various skills such as planning, research, strategic implementation, creativity, financial analysis, and prepare financial statements, application of financial ratios and cost benefit analysis.

Professional Experience

BARCLAYS BANK OPERATIONS INDIA JAN 2013 – JUN 2013

SR BUSINESS ANALYST

Collaborated closely with other departments ensuring trade discrepancies or inventory shortage are treated on priority and arrange stocks on time to avoid delayed trade settlements.

Advanced excel skills were required to prepare MIS and risk reports for top management to highlight risk factors and determine resolutions.

Worked closely with market agents across the globe for on-time release of coupon payments, resolving discrepancies, and client issues.

Mentored team in developing test cases and working cohesively with test team.

Coordinated with middle management to ensure correct payments were sent and utilized a four eye check to highlight discrepancies.

Managed a team of 2 including: ensuring deliverables were met, guided resources, conducted quality analysis, and appraisals.

DEUTSCHE BANK OPERATIONS INDIA GLOBAL SERVICES JUN 2006 – JAN 2013

SR BUSINESS ANALYST

Successfully created various documents like skill business requirement document, functional specification document, system requirement document, use cases, test cases for various projects.

Successfully collaborated with business and technical teams to create a mutual understanding of process requirements and applications.

Provided lead support in altering the trade settlement flow when Russian Stock Exchanges combined to a single exchange.

Involved in gap analysis of existing SDLC process, implementing RUP.

Created a Scope Diagram for the project, which depicted the basic system architecture of the settlement flow.

Gathered all the business and technical requirements and created a FRD with critical items verified by the SME's.

Created Data Flow Diagrams, Use Cases and Business Process Flowcharts on which the actual system a new settlement system would be based.

Carried out meetings with SME's to create the process requirements, process improvements and to proper explain the development team the flow of future data modules.

Facilitated user acceptance testing with the stakeholders and the business users, and the errors discovered were fixed via regression testing.

Involved in creating the master Test Plan and the Test Cases as well as coordinated the testing.

Worked closely with the QA team during the automated testing using the HP Quality Centre.

Involved in Back-End Testing using PL-SQL Queries on Microsoft SQL.

Involved in the overall SDLC including inception, elaboration, construction and deployment.

Provided clear and concise documentation regarding requirements management plans,

Participated in entering, tracking system defects in Rational Clear Quest.

Developed check points for DBOI Business Analyst work stream, ensuring all the points for requirements elicitation are included to draft a Business Requirement’s Document.

Assisted with implementing Omgeo Central Trade Manager, which replaced Oasys Global, the existing platform used across multiple Deutsche Bank entities globally to support electronic real-time Block & Contract Matching for Fixed Income & Equity products.

Assisted with the successful migration of 2 Agent Banks across different countries for Deutsche Bank AG, London.

Knowledge on SQL and database to perform the backend changes to incorporate audit and regulatory requirements

Experience in writing use cases and monitor the test cases in UAT environments

Provided coaching to peer business analysts for different change initiative projects, such as CBF, Harmonization program, and Global Business Allocation Hong Kong trade bookings.

Aligned with one of the Top 20 change initiatives, “Global Booking Allocation” program.

Worked on the Run the Bank (RTB) engagement with Global Equities Business Support – RTB domain to eliminate manual workaround up to 15000 eSpear tasks / Month, GEBS RTB process group has achieved in optimal utilization of resources on value added exceptions with an overall effort savings of 1.7 FTE spread across 4 RTB teams.

STANDARD CHARTED BANK MAR 2005 – JUN 2006

BUSINESS ANALYST

Worked on change implementation of credit card processing system by gathering requirements and coordinating with stakeholders across the banks. The change reduced customer calls and improved turnaround time.

Assisted with successfully re-organizing the support function of the bank aimed at reducing turnaround times and customer complaints.

Improved the structure of business performance by automating the process of request captured during calls.

Accomplishments

Received SPOT AWARD for excellence identifying non-value added jobs and implementing changes in workflow.

Received STAR TEAM LEAD for re-engineering the Manual Payments Process on Structured Products and launch of Electronic Traded Fund’s in Hong Kong and Singapore markets.

Excellence in re-engineering Process for Automating the Manual Payments process.

References available upon request

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