Food Service/Hospitality
Resume:
Christopher O. Hamm
Manassas, Va 20110
Cell: 202-***-****
Email: *******@*******.***
Managerial Skills:
Leadership, organization, strong communication skills.
Technical Skills:
Project Management; Implementation of various telecommunications services; Software and Hardware upgrades; Conversion of Telephony Networks from Analog to Digital.
May 2015 to February 2017
Sous Chef, Fairmont Holiday Retirement, Manassas, Va
Responsible for delivering high-quality, great tasting food to patrons, and for keeping a impeccable kitchen and very clean food preparation area. Also in charge of ensuring systems compliance and delivering team briefings. Duties:
Creating innovative and authentic dishes.
Occasionally approving timesheets for junior kitchen staff.
Writing up annual performance reviews of all kitchen staff.
Inspecting meals and trays for attractiveness as well as palatability.
Monitoring portion control, with the aim of ensuring that all meals are profitable.
Ordering co coordinating the delivery of food supplies.
Carrying out all other duties deemed necessary by the Head Chef.
Preparing food for special diets, kid meals and diabetics etc.
June 2014 to May 2015
PM Cook, Fairmont Retirement, Manassas, Va
Reporting directly to the Executive Chef and Sous Chef, responsible for the preparation and serving of meals, sanitation of food service areas, accurate record keeping, receiving, rotating and inventory of products and regulatory compliance. Serving the residents in our community and as a key member of the dining services team, I ensure all special dietary needs are met and prepare texture modified food as directed. I also follow the specially prepared Holiday Retirement menus and production sheets to maintain the highest possible quality and consistency. Compliance with all record keeping, food safety and risk management requirements are essential. Requirements: - Maintains a current ServSafe® certificate (food services sanitation certificate)
April 2014 to April 2015
Cook, Buffalo Wild Wings, Fredericksburg, Va
Cook, responsible for knowing and cooking all foods on the company menu. Also practice all safety and health practices associated with being a restaurant cook. Serv-Safe Certified.
July 2008 to September 2010
Easy Tech Expert, Staples, Gainesville, Va
Electronics Product Specialist, responsible for the sale of products and services. Trains and coaches other associates in effective communication to provide high level customer services and strong sales. Also set up customers, computer networks in their homes. Networking all computers and peripherals in their homes.
October 2007 to January 2008
DSD Receiver, Bloom Grocery Store, Chantilly, Va
Assisted Vendors in bringing product into the store, placement and display of product.
November 2006 to May 2007:
Project Manager, AT&T Government Solutions, Oakton, Va
Supported the White House Communications Agency contract. Responsible for order management, implementation, service management and billing of Local, Long Distance and Radio Communication services for Government Travel in the Continental U.S.
March 2005 to April 2006:
Verizon Contractor, Arlington, Va
Implementation Trunk Build Specialist. Responsible for trunk builds for Verizon Long Distance, Verizon Wireless, VOIP, and Verizon IMTs on Nortel and Lucent Telephony Systems in the Verizon Network.
January 2004 to March 2005
Verizon Government, Washington, DC
Technical Support Specialist, supporting Hardware and Software upgrades, preventive and proactive maintenance, testing and turnup of all telephony services in Nortel Telephony Systems for the Department of Transportation and Federal Aviation Administration.
March 1999 to March 2003
Manager, Switched Technical Support, Cable & Wireless, Vienna, Va
Responsible for the provision of operations engineering to determine the cause and correction of switched network faults that cannot be cleared through standard procedures.
Provided Operations Support on Equipment and Networks(Switched and SS7). Responsible for monitoring and analyzing all fault reports and network records to identity recurring and developing problems and initiating necessary corrective actions. Involved in all technical aspects, including attending technical meetings with customers, engineering and other groups involved in the switched network. Responsible for developing and maintaining guidelines for Operations division. Also responsible for career development for staff.
August 1995 to March 1999
OPERATIONS ENGINEER, Cable & Wireless, Vienna, Va
Technical support specialist providing second and third level support to field technicians for Northern Telecom equipment in addition to other switching technologies. Extensive knowledge in SS7 protocol and signaling. Project managed SS7 conversions, ISDN development, and Nortel Switched System Software and Hardware upgrades. Project Managed in converting the Cable & Wireless Voice Network to LAN/WAN configuration.
June 1993 to August 1995
NETWORK OPERATIONS SPECIALIST, Sprint, Washington, DC
Performed routine and demand maintenance, fault isolation of equal access and direct access customers of various Nortel, Tellabs, AT&T and DSC Telephony systems in the Sprint Network.
January 1993 to June 1993
NETWORK SURVEILLANCE TECHNICIAN, Cable & Wireless, Vienna, Va
Conducted first-level remote monitoring and routine maintenance of telecommunications systems in the Cable & Wireless network, including Nortel DMS 250, DSC DEX-STP, Tellabs 3/1 DACS, and CWI SST switches.
January 1992 to January 1993
Switch Technician, Bell Atlantic Meridian Systems, Washington, DC
Provided technical support, monitoring switch alarms on a real time basis, identified and resolved systems problems and preventive maintenance for Nortel Digital Switching Systems for the Department of Transportation in Washington, D.C.
March 1990 to March 1993
SWITCH OPERATIONS ENGINEER, MCI, Reston, Va
Technical Specialist provided first level remote monitoring and maintenance of all East Coast switching systems in the MCI Network Management Center.
January 1986 to January 1990
United States Air Force, DIGITAL TELEPHONE SYSTEMS TECHNICIAN- Sgt. (E4)
Performed translations, installation, inspection, testing, and repair modification of digital/analog telephone communications on Northern Telecom DMS 100/200 switching systems. Provided customer service to base telephone users. Responsible for technical and preventive maintenance
on Stromberg-Carlson XY Switching equipment, Automatic Electric Autovon Interface equipment, and Wescom T1/D4 channel Banks.
Education:
2 Years at George Mason University in Fairfax, Virginia, Communications Major
Military Service:
January 1986- January 1990, Disabled Veteran, United States Air Force, Andrews Air Force Base, MD
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