Voice/Network Engineer

Soheil Bouzari

(Cell phone: 949-***-****) - ******.*******@*****.*** - www.linkedin.com/in/SoheilBouzari

Skills: CCIE Collaboration # 56137, CCNP Routing and Switching, Linux/Unix, Python, Java, PHP and HTML. Fluent in English, German, Farsi and Arabic, basic knowledge of French.

Education

Ph.D Information Systems and Technology 2016 - Expected 2020

Claremont Graduate University, Claremont, CA, U.S.A.

Master of Science in Computer Engineering (M.Sc) August 2016

International Technological University, San Jose, CA, U.S.A.

Master of Business Administration (MBA) August 2013

Hult International Business School, San Francisco, CA, U.S.A.

Master of Telecommunications and Internet Technologies (M.Sc) May 2011

Technical University of Applied Sciences, Vienna, Austria

Bachelor of Computer Science (B.Sc) May 2005

Azad University, Tehran, Iran

Professional Experience

Systems Engineer March 2014 – August 2016

Valley Network Solutions, Fresno, CA

Planned, designed, implemented and maintained complex Voice and Data networks

Installed and configured Cisco Voice gateways, Switches and Routers

Configured SIP, PRI, MGCP, H.323, SIP Trunk and POTS lines for Telephony Solutions

Installed and configured CME,CUE, CUCM 7 – 11.5, Cisco Unity Connection and Jabber

Configured EIGRP, OSPF, Spanning Tree, IPSec, ISAKMP, for Data network

Monitored the progress of Network and Infrastructure projects against the project timeline to ensure they met the deadlines and milestones within time and budget

Integrated multivendor network equipment i.e. Router, Switches, Firewalls and Servers

Assessed technical requirements and performed feasibility analysis for upgrading customers computer Networks and Infrastructures

Speech data Specialist Dec 2013 – Jan 2014

Google (Contract), Mountain View, CA

Coordination of data collection events

Filtered and categorized prompts for sample voice collection.

Recruited 50 voice sample volunteers though cold calling and emailing

Assisted in collection of voice sample data

Participated in training and promoting automatic speech recognition (ASR)

Project Engineer March 2009 – August 2012

United Nations office in Vienna, Austria

Achieved successful implementation of Cisco IP Telephony project for +800 United Nations staff within 9 months (3 months earlier than schedule) with minimal interruption to the workflow of staff

Installed and Configured Cisco Unified Call Manager 8.5, Cisco

7960/7961 series IP phones (as a part of Meridian phones upgrade project), Cisco IP Gateway, Routers and Switches

Monitored network and servers performance and delivered status reports to my manager

Installed and troubleshot WIFI Access points/Controllers for conference participants

Managed and maintained the security policy for organization using Adaptive Security Appliances

Configured VLANs, Inter VLAN Routing, Spanning Tree Protocol, Quality of Service on Access and Core Switching Infrastructure

Technical Support Specialist September2005 – March2009

United Nations office in Vienna, Austria

Resolved 94% of received calls/emails from approximately 1000 on-site and remote staff in less than 3 hours and with 98% user satisfaction

Configured a site-to-site VPN and provided network access for conference participants using Cisco Configuration Professional

Troubleshot and supported 500 remote Citrix users regarding log-in issues, installation of Citrix Clients, using RSA/ACE server version 5.2, Go To Assist and Team Viewer

Improved staff workflow by organizing and implementing web based printers

Provided support for +1000 staff regarding Lotus Notes issues, Network drives access, LAN account creating and printer issues by using Novel Console 1.3 and Novel Q control

Network Engineer January 2004 – May 2005

Asre Danesh Afzar, Tehran, Iran

Managed accounts, security policies and trust scheme for +1000 users using Active Directory

Planned and executed Infrastructure Upgrade for more than 500 users to Windows Domain Controller, Firewall and DNS, DHCP, NAT servers

Increased the layer 3 security by implementing VLAN technologies and partitioning different departments

Implemented Remote Access Service with integration to RADIUS server for off-site users

Achieved more than 99% Internet and intranet availability by constantly monitoring network infrastructure and rectifying issues/troubles

Planned and established inter-building connectivity between 5 offices with Cisco routers based on EIGRP

Configured and troubleshot Cisco routers and switches

Maintained and monitored Internet connections and cross buildings Internet connections by using Microsoft Network Monitor and ActiveXperts Network Monitor

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