Joanne Felicio

*** ******* ******

West Hempstead, NY 11552

516-***-****

E-mail: aczvx2@r.postjobfree.com

WORK EXPERIENCE

Chesler Plywood – New Hyde Park, NY

Full Charge Bookkeeper/Office Manager

October 2015 – October 2016

Responsible for all full charge bookkeeping duties including:

All account payable and receivable transactions

All general ledger and journal entries

All banking functions including deposits, online bill payments and wire transfers.

Monthly bank and credit card statement reconciliation

Office and warehouse payroll ( including union payroll)

Client invoicing customer service and collections

Heavy phones and filing

Preparing quarterly tax form for the accountant and ensuring all tax forms were remitted on time

Dart Limousine Ozone Park, NY

Full Charge Bookkeeper/Office Manager April 2011 August 2015

Responsible for all full charge bookkeeping duties including:

Accounts payable and receivable transactions

All general ledger and journal entries

Monthly bank and credit card statement reconciliation

Weekly payroll

Client invoicing

I manage the day to day running of the office which includes customer service and collections

Berklay Air Services Valley Stream, NY

Full Charge Bookkeeper/Office Manager May 2002 February 2011

Responsible for all full charge bookkeeping duties including:

*Daily postings to the general ledger, account receivables and account payables for multiple accounts

*Processing all vendor checks and wire transfers for outgoing payments

*Processing all checks, credit cards and wire transfers received for payment and bringing daily deposits to the banks

*Monthly bank and credit card statement reconciliation * Weekly payroll

*Preparing quarterly tax forms and ensuring all tax payments were remitted on time.

*Client invoicing, customer service and collections

*Heavy phones and filing

Physician Billing Services Rockville Centre, N.Y.

Medical Billing Representative August 2000 May 2002

*Daily posting of all payments received to multiple physician accounts.

*Provided customer service for any of the physician’s clients in regard to their payments or accounts with the company.

*Heavy phones and filing.

Recoveries Unlimited Uniondale, N.Y.

Account Manager November 1999 August 2000

*Direct client liaison between the company and the clients of Time Warner Cable.

*Worked towards resolving all customer service issues.

*Negotiated all payment arrangements for accounts placed in collections.

Chase Bank Port Washington, N.Y.

Special Services Representative

January 1990 June 1996

*Assisted the branch service manager with all daily branch operations.

*Responsible for teller training including customer service, sales and product knowledge.

*Account openings and customer service.

*Processing all wire transfers and foreign currency purchases for branch clients.

*Ensuring the branch general ledger, teller staff and A.T.M. machines were in proof at the end of the business day.

*Branch payroll

EDUCATION:

Associate's Degree in Business Management & Administration Nassau Community College Uniondale, NY

WORK SKILLS:

Quick Books and Quicken. My computer skills include Microsoft Excel and Outlook.

Contact this candidate