Customer Service Manager

Location:

Posted:

April 19, 2017

Tabitha Williamson

WORK EXPERIENCE

CVS CAREMARK PHARMACY, BEDFORD, TX

Shift Supervisor, APRIL 2014- Current

Counting change till and safe, updating Imprest information on computer

Stocking store throughout week by putting truck up

Taking down old sale signs & replacing with new ones

Ensuring that other employees job details are carried out

Help cashiers when needed & customers when they need help

Making sure that the store is closed properly and nightly jobs are all done

I am able to perform opening duties and deposits

Customer service

FAITH HOSPICE, BLACKWELL, OK

Home Health Aide, Jul 2004 – Nov 2007

Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.

Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.

Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert.

Provide patients and families with emotional support of their illnesses and their progress.

Performed all of my duties in a manner that was under state regulations.

CONESTOGA, TONKAWA, OK UNITED STATES

Shift Manager, Nov 2005 – Oct 2007

Investigate and resolve complaints regarding food quality, service, or accommodations.

Schedule staff hours and assign duties.

Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.

Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining facilities.

Review work procedures and operational problems to determine ways to improve service, performance, or safety.

Responsible for opening and closing; all set up and counting tills.

EDUCAT ION

COLORADO TECHNICAL UNIVERSITY, COLORADO SPRINGS, CO UNITED STATES

Bachelor of Science in Business Administration; emphasis in Healthcare Management, Mar 2013

Dean’s List

Managerial Accounting Practices & Fiscal Management in Healthcare Services

Managing Human Resources

Management Principles in Healthcare

Quality and Supply Chain Management