Carol Steele Fladland
763-***-**** cell
Coon Rapids, MN 55448
**************@*****.***
Objectives
I am excited that this is my first chance to introduce myself as an energetic and reliable office administrative person skilled with working with a diverse group of people. I look forward to meeting with you in person to show how I can be an asset to your team!
Education
Coon Rapids Senior High 1984
High School Diploma
General Classes
Experience
1985 to 1990 Waterbed Room, Fridley, MN
Office Staff/Accounting Clerk
General office duties, processed paper Sales Invoices. Entered Sales Invoices into computer.
1990 to 1995 PaceSetter, Roseville, MN
Administrative Office Assistant
Answered phone calls, processed all of the incoming new sales contracts for Home Improvement products. Dealt daily with sales people, sales Managers and Telemarketing reps.
Experience
1995 to 1998 HOM Furniture, Coon Rapids, MN
Sales Administrative Assistant/Personnel Placement Manager
Administrative support to the General Sales Manager.Planned and coordinated sales meetings. Coordinated travel arrangements for Owners. Served as a liaison between Sales Manager and Store Managers and Sales Staff. Set up and performed all interviews for support staff, then passed them onto perspective manager for final interview.
1998 to 2001 MultiTech Mounds Views, MN
Customer Service / Administrative Assistant to International Engineer
Answered phone calls and placed customer orders. Trouble shoot any customer concerns. Processed paperwork for Engineering Department Assisting with aspects of International Approval.
2001 to 2005 Trimodal, Inc. Minneapolis, MN
Office Assistant Service writer
Worked very closely with Mechanics in writing up and charging shipping lines for repairs done on shipping containers. Assisted Daily Drivers coming into the depot to pick up containers.
2005 to 2009 Freightways Corporation, Roseville, MN
Dispatcher
Worked in a 2 person office.Assisted 10 to 15 truck drivers with daily assignments.Called on different shipping lines to gain more moves to assign to the truck drivers.
2009 to Current Northwind Lung Specialists & Sleep Center
Coon Rapids, MN
Front Desk Receptionist
Started with the company answering a 5 line phone system. Taking & distributing all phone messages to the proper personnel. Created a computerized scheduling system after being with the clinic for 6 months. Currently at the front desk assisting patients with check in, verifying all demographics and insurance. Collecting copays, Setting up appointments after they see the provider.
2013 to Current Multicare Associates
Fridley, MN
Front Desk Receptionist
Greet Patients, Enter and Verify patient Demographic and insurance information. Collect copay’s from patients, when due. Collect any past due balances from patients wanting to pay their bill. Scan in any paperwork from the Medical Staff into the patients chart. Direct Vendors, Drug representatives to the correct staff. Various and assorted tasks assigned by Front Desk Lead.
References
Jamie Witt PA Minneapolis Clinic of Neurology 763-***-****
Ann Nussbaum Sleep Tech. Restore Sleep 612-***-****
Renee Wehr RN Blaine/Fridley Multicare Associates 763-***-****